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Customer case studies

Success comes in all shapes and sizes 

ISMS.online achieves a ‘fantastic ROI’ for FDM Group

As their business grew, so did their client requirements, with information security being much more prevalent. When acquiring new business, ISMS.online helps FDM Group demonstrate that they’re committed to cyber security and data privacy.

When we were audited by a prospective customer and showed her ISMS.online, her immediate response was ‘this is absolutely mind-blowing!’ She said she had  never seen anything so good.”

Jonathan Young – CIO. FDM Group

Discover all the ways customers exceed with ISMS.online

“Since using ISMS.online, the challenges around version control, policy approval and policy sharing are a thing of the past. Our approach to risk and asset management with so many different owners has become a lot easier with everyone being able to contribute in one place.”

Dean Fields – IT Director, NHS Professionals

“We felt like we had the best of both worlds. We were able to use our existing processes, and the Adopt, Adapt content that comes with ISMS.online as standard which gave us a new depth to our ISMS.”

Dominic Forrest – CTO, iProov

“The platform provided a logical framework within a user-friendly web-based UI. In addition, the Virtual Coach, Policy Templates and Risk Bank provided an excellent step-off point to get the ball rolling with starting to fill the ISMS with content and understanding how to think and engage with security and risk management.”

Dave Juby – Infosec and Infrastructure Manager, Commontime

“So much thought has gone into the structure and user experience. I love being able to easily share a bird’s eye view with the board and clients while, at the same time, being able to manage and collaborate on details with my stakeholders.”

Chris O’Byrne – CTO at Resolver Group

“We were seeking to streamline and simplify the administration of our ISO 27001 certified ISMS and to move away from unwieldy spreadsheets. Being able to easily manage risk, and join that up in one solution with all the other management functions, has been great. We haven’t regretted our decision to migrate and the quality and speed of support have been excellent.”

Ben Smith Head of Data, IT & Security for Flood Re

“I’m in love with this platform. ISMS.online is so much more than cloud software. It’s also a team of experts supporting your goals. The care I have received from the customer success team has been absolutely fantastic. It has dramatically improved my experience and outcomes. A call with (Product Coordinator) Austin really helped me to identify how to get the most value from the platform’s wealth of features. Between the support from Austin and the Virtual Coach function that is available 24/7 within the platform, I am feeling very confident in the lead up to our Stage 1 audit. “

Adeyinka Jegede – Compliance and Systems Specialist, Better Impact

“We needed ISO 27001 to win new corporate clients and we needed it quickly. As a small business with limited resources, we were looking for a one-stop solution to radically speed up our implementation. ISMS.online has done exactly that.

The platform gave us a massive head start compared with relying on cheaper libraries or – god forbid – creating all the documentation from scratch. We’ve found it incredibly easy to use and the support team has been phenomenal. I can’t recommend ISMS.online highly enough.”

Evan Harris – Co-founder, Peppy Health

“Using ISMS.online to implement ISO 27001 has been a breath of fresh air. We were previously documenting our ISMS via Word and Excel which was far from ideal. It is easy to use and has lots of good features, as a result it has become a really valuable tool for the business.”

Sacha Manson-Smith – Head of Technology, Beryl

“ISMS.online is a fantastic product. I’ve done ISO 27001 the hard way… so I really value how much time it saved us in achieving our UKAS ISO 27001 certification, and how much easier and more effective the ongoing management will be too”

“In fact, we like it so much we’ve added it to the products we offer clients to complement our managed IT and security services”

Carl Vaughan Information Security Officer at MET

“While we had an understanding of the technical requirements of ISO 27001, it was ISMS.online that helped to bring it all alive quickly with structure and pre-built tools that enabled us to embed the ISMS across our international sites ”

Franchere Chan – Information Security Lead at Dubber

“We upgraded from VS Risk to ISMS.online to future proof our ISMS and get access to great content with robust and easy to use tools. Now we can manage the complete ISMS in one integrated place.”

 Mark Cotterel Head of IT, Endemol Shine UK

“We’ve made more ISO 27001 progress in the last 2 weeks using ISMS.online than we have in the past year. We looked at a few other solutions and none came anywhere near to delivering the pragmatic processes needed for the complete ISMS.”

Tom Woolrych Workforce Development Trust

“ISMS.online is a great enabler of collaboration between the various stakeholders in the business and streamlines the entire process of ISO 27001 certification.”

Toby Snell Compliance at Worldwide Internet Insurance Services

“We are so pleased that we found this solution – it made everything fit together much more easily. ISMS.online helps drive our behaviour in a positive way around delivering the standard in a way that works for us and our culture.”

Emma Cooper – Managing Director, Group Operations at System1 Group

“We achieved more in 3 months with ISMS.online, at lower cost, than we did in 18 months previously.”

Alex Batchelor COO at System1 Group

“The actual time invested in our ISMS implementation was probably only 2-3 weeks thanks to the massive headstart the ISMS.online platform gave us. We didn’t have to rush anything and still had the day job to do as well, so the elapsed time was around 10 months from start of the journey to UKAS certification award.

We definitely would not have made it without the ISMS.online system or much higher investment.”

Emmie Cooney Operations Manager, Amigo Technology

“The ISMS.online team behind it invested their time into understanding our business and our goals and put together a package of remote adoption support.”

Andy Allen – Operations Director at Boomerang

“We were really excited to discover the additional value we can drive from the ISMS.online platform. It was an unexpected bonus that we could use its great tools to enhance our HR processes, carry out other projects and change management work.”

Clive Madden – Information Security & Risk Director at FRP Advisory LLP.

“There is no doubt that ISMS.online was the one thing that ensured we attained full GDPR compliance in an organised and timely fashion. In fact, we have benefitted so much from it that we are looking to press on and use ISMS.online for the attainment of ISO 27001 during 2019.”

Andrew Rowley – Director TTG

“Uniqodo chose ISMS.online to help make the processes, administration, and work required to achieve ISO 27001 certification simpler by having everything managed in one platform. Initial certification was quicker because many of the assets needed were prepared for us and it meant we went from zero to certification in 14 weeks.”

Chris Giddins – CEO, Uniqodo

“We no longer waste time on unnecessary admin or have any worries about how or where to manage ISMS work processes. Everything we do is easily demonstrated in ISMS.online and this means we are now highly focused on the performance and results of our ISMS rather than on how to manage it.”

Andy Roberts – Head of Technology at Oldfield Partners LLP

“ISMS.online is a tremendous product that made the goal of ISO 27001 certification achievable despite the challenging timeframe we had set ourselves.”

Richard Heald – ​Founder, CEO at CallSquad

“The auditor was very enthusiastic about our approach and was also enthusiastic about ISMS.online as our chosen tool.

ISMS.online is straightforward and stimulates a pragmatic approach to the ISMS.”

Richard Gerritsen – Security Officer at Proxy Services BV.

“Our staff immediately took to the ISMS.online platform and it has really expedited our route to achieving ISO 27001 and GDPR. The Policy Pack feature makes it easy to track who has read company policies, giving us an instant audit trail documenting compliance – a big tick in the box when it comes to our audit for ISO 27001!”

Sandra Lewy – Director, Business Operations and Research Coordinator at IACCM

“ISMS.online is helping us improve and expand our existing ISMS to include SOC2 Trust Services Criteria. The available compliance standards, documentation, and tools, all work together in unison to assist workflow intuitively and with great guidance. We’re using the tool for collaboration and oversight and the linking of related objects across the ISMS keeps everything ‘joined-up’ and easy to navigate.”

“We made a great choice for our ISMS and would happily recommend it to others.”

Rens Van Dongen – Security Officer at iWelcome

“There’s no getting away from how complex GDPR is but the platform helps to put it all into perspective. ISMS.online makes it simpler to see what still needs to be done and gives practical content, tips and tools to help you meet the requirements. We have no idea how we would manage GDPR on an ongoing basis without it”.

Anna Taylor – Operations Director at RecruitmentRevolution

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