From Fragmented to Fine-Tuned: How Logiq Built a Robust, ISO 27001-Certified ISMS

Logiq is a Nordic SaaS provider specialising in secure and high-availability information exchange between businesses. For more than 25 years, Logiq have operated a mission-critical digital trade network that handles large-scale EDI, e-invoicing, and document flows for enterprises throughout the Nordic region.

Logiq’s service platform runs 24/7 with >99.99% uptime and is an integral component in the financial and supply-chain processes of its customers.

The business’s primary target was to achieve ISO 27001 certification by implementing a clearly structured, audit-ready information security management system (ISMS).

This would also support continued compliance with key regulations like GDPR and NIS 2 as well as stringent financial-sector expectations.

Logiq had an existing information ISMS built across different tools and formats, including custom-built intranet, spreadsheets, internal repositories and locally-stored documents. While this approach was functional, it lacked integrated governance, automation, and centralised control. The Logiq team found that maintaining consistency, traceability and version control across policies, registers, controls and audits was challenging.

Lars and the team required guidance to accelerate implementation and ensure a robust, certification-ready ISMS structure, as well a centralised platform to consolidate their efforts and streamline compliance management.

Logiq brought on the services of Dunamis Technology to provide expert support and guidance throughout ISO 27001 implementation.

The Dunamis Technology team helped to structure the business’s ISMS, configure registers, refine policy frameworks, and map evidence efficiently. Dunamis Technology recommended using the IO platform to address the issue of Logiq’s existing, fragmented governance environment.

Logiq migrated their existing ISMS content to the IO platform. They then used Dunamis Technology’s implementation methodology, IO’s comprehensive 11-step Assured Results Method (ARM) and the platform’s pre-configured ISO 27001 framework to establish a robust ISMS in line with the requirements of the standard.

The Logiq team leveraged the platform’s core compliance management features to ensure certification success: centralised policy management, risk management module, asset and supplier registers, automated compliance mapping, and structured reporting. The audit, corrective action and evidence-linking features also provided a clear audit trail.

The Logiq team cite the IO platform’s pre-configured ISO 27001 framework and automated evidence management as the most valuable elements of working with IO: “It eliminated uncertainty and simplified complex tasks.”

Logiq achieved ISO 27001:2022 certification in approximately 12 months, including planning, migration of existing content, and internal readiness assessments.

Lars estimates that working with Dunamis Technology and IO enabled the business to reduce ISMS maintenance, evidence handling and audit preparation time by 40-60%.Lars said: “The consolidation of documentation alone saved substantial operational hours across the organisation.”

The support provided by Dunamis Technology also directly accelerated Logiq’s path to certification, ensuring the business’s workflow aligned with ISO 27001 requirements. Their audit experience helped Logiq to shape a definitive, certification-ready ISMS within the IO platform. They were able to translate standards and auditor expectations into practical, operationally suited workflows for Logiq.

Team Logiq has also unlocked unexpected benefits from using IO. With ISO 27001 compliance consolidated into one platform, the business has strengthened cross-department information security alignment. Roles and responsibilities are more transparent and non-security stakeholders are more engaged. As a result, Logiq has built a stronger organisation-wide governance culture.

The Logiq team continue to evolve their ISMS in line with ISO 27001’s continuous improvement requirements by expanding ISMS workflows and maturing supplier management controls.

The business is also leveraging the IO platform for broader compliance areas including NIS 2 and future regulatory requirements with the support and expertise of Dunamis Technology.