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Multiple Standards Technology Medium business

Achieving triple certification in record time to boost tender success

Triple certification success

Achieved ISO 27001, ISO 9001 and ISO 14001 certification in just nine months

Streamlined compliance

Used the ISMS.online Assured Results Method to achieve ISO 27001 success

Centralised evidence management

Used the ISMS.online platform for clear information management workflows with their external IT provider
ISO 27001 would have been a big ask of us without the ISMS.online platform.

Mary Vadaie

Compliance Manager, JM Security Systems

About JM Security Systems

JM Security Systems is a leading provider of electronic security solutions, entrusted by thousands of businesses nationwide to keep their buildings and people safe. Working with some of the country’s largest retailers and high-profile industry sectors, the business supplies and installs intruder alarms, CCTV, access control, and monitoring systems.


The challenge

JM Security Systems was already certified to ISO 9001 but needed UKAS-accredited certification after their previous supplier ceased to be accredited.

At the same time, they saw increasing demand from tenders for ISO 14001 and ISO 27001, the international standards for environmental management and information security, the latter of which was entirely new to them.

We had an environmental management system in place but hadn’t been certified, so we had a lot of foundation work there, but ISO 27001 was completely new to us.

Mary Vadaie Compliance Manager, JM Security Systems

The solution

Using ISMS.online, JM Security Systems built and implemented an ISO 27001-compliant information security management system (ISMS) from the ground up, using the platform’s in-built guidance.

During the process, the business worked with its existing external IT service provider to ascertain areas of responsibility, review information management workflows and ensure the required documentation was being logged. Using the ISMS.online platform, JM Security Systems centralised its evidence management and information security documentation in line with ISO 27001 requirements.

For ISO 27001, the ISMS.online platform is brilliant because it’s such a step-by-step process, and there’s hints, guides and notes. It was brilliant, particularly starting from a point of having never done ISO 27001 before.

Mary Vadaie Compliance Manager, JM Security Systems

The business also transferred its existing ISO 9001 and ISO 14001 documentation into projects within the ISMS.online platform, quickly establishing its quality management system (QMS) and environmental management system (EMS) alongside its ISMS.

For each standard, it’s great how you can just go in and start populating and reading the information, and the support team has been really good.

Mary Vadaie Compliance Manager, JM Security Systems

The result

JM Security Systems achieved certification to all three standards in just nine months.

Their successful Stage 2 external audits were undertaken by ISMS.online partner and UKAS-accredited auditor, ISOQAR.

Having the platform has been handy because when the auditors come in, I can say “this is on the platform, you’ll find it here."

Mary Vadaie Compliance Manager, JM Security Systems

What's next

Their new position unlocks new competitive advantages, such as standing out against competitors when tendering for new business.

Having an ISMS, EMS, and QMS certified by a UKAS-accredited auditing body enables JM Security Systems to demonstrate its ongoing commitment to quality, integrity, sustainability, and security at the highest level.

There will be very few companies of similar size to us that will have ISO 27001. They might have 9001 and they probably don’t have 14001. So, it really is going to make us stand out.

Mary Vadaie Compliance Manager, JM Security Systems

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