ISO 27001 & ISO 27701 in practice: Inside our surveillance audit

Sam Peters
Chief Product Officer
IO

Mike Jennings
IMS Manager
IO
Surveillance audits can feel opaque, stressful, and high stakes, especially when you’re managing security and privacy together.
In this practical, experience-led session, IO’s Chief Product Officer and IMS Manager share what it was really like to go through a combined ISO 27001 and ISO 27701 surveillance audit; from preparation and evidence management to auditor expectations, lessons learned, and long-term value.
This isn’t theory. It’s a candid look at:
How audits actually run, where teams lose time and effort, what auditors really focus on, how to maintain compliance without burnout and why security and privacy work better together
Whether you’re already certified, preparing for surveillance, or exploring ISO standards for the first time, this session will give you clarity, and confidence.
Key topics
What we'll cover
Our preparation
How we approached preparation without pulling teams away from their core work
Year-round effort
How we kept evidence and risk management audit-ready throughout the year
Auditor’s view
How the auditors engaged with the ISMS and the platform during the audit
Lessons learned
What the surveillance audit revealed about the maturity of our approach
Expert advice
Meet our speakers

Sam Peters
Chief Product Officer
IO

Mike Jennings
IMS Manager
IO
Explore more
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