How G Games unlocked collaborative, centralised compliance management

Leading iGaming software house, G Games, are known for their innovative real-money games, developing unique slots, table and instant games.

G Games started in 2013 with the aim of making real-money gaming more fun. The business has now scaled to 80 people, with a portfolio of over 150 games, and serves a range of customers worldwide. They’ve produced a range of innovations and are currently working on their latest ambitious project – multiplayer.

Offering a better experience for the gamer is at the heart of everything they do.

G Games had an existing but decentralised information security management system (ISMS).

This took the form of a series of policies located in Dropbox, with unique versions of each policy created to demonstrate the business’s alignment with varying regulatory requirements and facilitate auditing by different regulatory authorities.While G Games’ processes were effective, version control posed a challenge – the team had difficulty finding the latest versions of policies, while compliance activities and processes took place in disparate areas. G Games’ CCO and Co-Founder, Helen Walton, and her team knew that the business needed a more centralised approach to compliance management.A centralised platform would enable them to more easily and efficiently demonstrate compliance with requirements when running separate security audits with various regulators. Achieving ISO 27001 certification was also a top priority; the business needed a platform that would streamline the process.

The G Games team chose the ISMS.online platform as a centralised repository for their ISO 27001 and broader information security compliance management.

Helen and her team quickly transferred their existing policies and processes into the platform and built out a robust and more efficient ISMS. Leveraging the ISO 27001 tips and support included in the 11-step Assured Results Method also helped the team streamline the compliance process.

Helen added: “At first, I’d been worried this was just a kind of glorified filing system. I was deeply sceptical about the value. But I soon realised how effective it was as a dynamic process linking the different relevant processes together and holding everything in one place.”

With ISMS.online’s built-in version control, the G Games team can now dynamically review, update, and share compliance documentation without searching for the most up-to-date version. The platform’s automated review reminders also ensure consistent oversight.

The business successfully achieved ISO 27001 certification within just six months of onboarding with ISMS.online and transferring their disparate compliance activities into the platform.

Helen and the G Games team can now focus on implementing, managing, and improving their information security posture rather than spending time and resources on finding and managing documentation. The business’s robust, unified ISMS ensures policies, risks, assets, and evidence are easily accessible and manageable.

G Games has also leveraged the ISMS.online platform to improve collaboration across departments. Collectively, they’ve built a comprehensive and robust approach to information security compliance that is translated organisation-wide.

With ISO 27001 certification achieved and in hand, the G Games team are currently focusing on evolving compliance challenges in the iGaming industry.

In preparation to enter the US market, they’re also adapting and aligning their compliance management with US-specific regulatory requirements. In a competitive and highly regulated industry, G Games stays ahead of the curve with an unwavering focus on proactive compliance, efficiently managing and securing customer, business and partner data. “We knew that, as long as we followed what was in ISMS.online, our surveillance process would be easy,” said Helen.