MIRACL turns trust into a competitive advantage with ISO 27001 certification

MIRACL offers an effortless login experience that puts users first, rolls out hassle-free, and keeps data locked up tight. As a vendor in the security space, they know that information security is critical to their business.

The Challenge

The MIRACL team was spending months on due diligence with their prospective customers. This process was manual and extremely tedious. It was clear they needed to prioritise ISO 27001 certification to effectively prove security to their prospects and accelerate the sales process.

“Having a number of prospects inform us that working with us would be easier, or indeed that working with us would be impossible without an ISO 27001 certification, we took the plunge just over a year ago to start the process.”
Grant Wyatt Chief Operating Officer, MIRACL

The Solution

MIRACL needed a solution that allowed them to take a straightforward, step-by-step approach towards ISO 27001 certification.

ISMS.online’s pre-built bank of content and tools gave MIRACL an 81% headstart helping them meet every ISO 27001 requirement and Annex A clause in an auditor-approved way. Grant Wyatt, Chief Operating Officer, estimates that a manual process would have taken them around twice as long without our SaaS platform.

“These predefined “banks” of information, for example risks, or interested parties, or asset register types that you can look at, select, add and tweak save SO much time. Trying to think of all of these oneself would take months.”
Grant Wyatt Chief Operating Officer, MIRACL

Our platform helped MIRACL create vital evidence for their Stage 2 Audit by enabling them to dynamically map information security risks and tailor applicable policies and controls to their specific needs. This dynamic approach fosters a culture of resilience, enabling MIRACL to adapt to emerging threats while maintaining robust security measures.

“The policies fit our business like 90%, we only had to change a few small things.”
Grant Wyatt Chief Operating Officer, MIRACL

The team at MIRACL also appreciated the ISMS.online’s customer support team and worked closely with their dedicated Customer Success Manager — two critical resources that guided them throughout the entire implementation.

“The responsiveness from everyone in the organisation was exceptional.”
Yasmeen Frost Head of Delivery, MIRACL