Current roles
Revenue Operations Manager
We are seeking a strategic and forward-thinking Revenue Operations Manager to lead and evolve our revenue operations function at IO.
Help us scale smarter, faster, and with purpose
Since 2005, we’ve helped organisations achieve their goals through simple, sustainable, and scalable information security. What started as a solution to help UK police forces share sensitive data securely has grown into a global SaaS platform — IO — trusted by thousands of businesses worldwide.
We’re growing fast. Backed by private equity investment and with customers across the UK, Europe, the US, and APAC, we’re expanding our team and doubling down on our mission: to set the standard for information security management and deliver compliance confidence through our exceptional people, process, and platform.
That’s where you come in.
About the role
We are looking for a Revenue Operations Manager to lead and scale the operational backbone of our revenue organisation.
This role will take ownership of revenue-related operations, systems, reporting and data strategy, ensuring our commercial teams have the infrastructure, insights and processes needed to perform at their best.
The Revenue Operations Manager will manage two operational specialists and work closely with Sales, Customer Success, Finance, Marketing and Product teams to optimise revenue performance across the business.
This is a strategic and hands-on role suited to someone who enjoys turning data, systems and processes into competitive advantage.
The role is based in the UK and applicants will require independent right to live and work in the UK.
What you’ll be doing
Revenue Operations Leadership
Take ownership of revenue-related operations across the organisation including pipeline management, forecasting, revenue tracking and deal management.
Ensure operational processes support predictable and scalable revenue growth.
Team Leadership
You will directly manage and develop a team, providing clear priorities, coaching and supporting their professional development.
You will ensure strong alignment across revenue operations, order processing / invoicing and data analytics, creating a cohesive and high-performing revenue operations engine.
Systems Ownership (CRM & Revenue Infrastructure)
This role will focus on strategic direction and optimisation of our revenue systems landscape. You will:
- Define the systems strategy and roadmap across CRM and revenue infrastructure
- Work closely with the Revenue Operations & CRM Lead, who owns day-to-day system management and execution
- Ensure systems are aligned to business goals, scalable, and support future growth
- Identify opportunities to improve system integration, data flow, and automation
- Evaluate and introduce new tools and technologies where appropriate (including AI-enabled solutions)
- Ensure the overall architecture supports advanced analytics and reporting capabilities
Data Strategy, Analytics and AI
This is a critical pillar of the role. You will:
- Define and lead the Data & Analytics strategy for the commercial organisation
- Evolve IO’s data maturity, moving from reporting to predictive and prescriptive analytics
- Identify and implement opportunities to leverage AI and automation across revenue operations workflows
- Ensure high-quality, reliable, and accessible data across all revenue systems
- Partner with Sales, Marketing, Customer Success, and Finance to deliver actionable insights
- Develop scalable dashboards, forecasting models, and performance tracking frameworks
- Champion a data-driven culture, enabling teams to make better, faster decisions
Success in this role will be heavily measured by your ability to move the organisation forward from a data and analytics perspective.
Reporting & Analytics Function
Design and implement best-practice reporting and analytics across the revenue organisation.
Develop reporting frameworks covering pipeline performance, forecast accuracy, conversion metrics, sales cycle analytics and customer growth.
Process Optimisation
Continuously evaluate and improve operational processes including lead-to-revenue processes, deal desk governance, quote-to-cash workflows and order processing operations.
Ensure processes remain scalable and efficient as the company grows.
Strategic Planning Support
Partner with senior leadership to support revenue forecasting, commercial planning, capacity planning and performance tracking.
Help shape the strategic direction of the revenue operations function.
What you bring
Must-haves
Experience in Sales Operations, Revenue Operations or Commercial Operations within B2B SaaS environments.
CRM Expertise – Strong experience with HubSpot or similar CRM platforms including pipeline management, workflow automation and reporting.
Data & Analytics Mindset – Strong analytical capability with the ability to transform operational data into actionable insights and reporting frameworks.
Strategy & Leadership – Strategic thinker with the ability to translate data into business impact. Experience managing or mentoring team members and collaborating cross-functionally with sales, finance and customer success teams.
Nice to haves
AI & Automation Mindset – Interest or experience in leveraging AI-powered tools for analytics, CRM optimisation or workflow automation.
Why you’ll love it here
- A fast-paced, growing business where you can move quickly and make a real difference.
- A team that values collaboration, ownership, and smart experimentation.
- A product that solves meaningful problems and gets real results for customers.
- A supportive environment where you’ll be trusted to lead and encouraged to grow.
