ISO 27701:2025 Has Been Published
The updated ISO 27701:2025 standard was released in July 2025, replacing the 2019 edition. The content on this page relates to the 2019 edition, which remains valid during the transition period until October 2028.
Understanding Clause 8.3: Obligations to PII Principals in ISO 27701
ISO 27701 clause 8.3 governs how organisations are obliged to provide information to PII principals about how their PII is being processed, and to meet a range of legal, contractual and regulatory requirements in doing so.
ISO 27701 Clause 8.3.1 – Obligations to PII principals
Purpose of Clause 8.3.1
Organisations need to ensure that customers are are given adequate means to fulfil their (the organisation’s) obligations as a PII controller.
Guidance on Clause 8.3.1
Controllers’ obligations are governed by three factors:
- Legislation.
- Regulation.
- Contracts.
Contracts should include any information or technical operations that allow the organisation to fulfil its obligations as a controller.
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Supporting GDPR Articles
Various elements of ISO 27701 Clause 8.3 are applicable within UK GDPR legislation. Take a look at the below table for the corresponding references.
| ISO 27701 Clause Identifier | ISO 27701 Clause Name | Associated GDPR Articles |
|---|---|---|
| 8.3.1 | Obligations to PII Principals | Articles (15), (17), (28) |
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