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Understanding Clause 8.3: Obligations to PII Principals in ISO 27701

ISO 27701 clause 8.3 governs how organisations are obliged to provide information to PII principals about how their PII is being processed, and to meet a range of legal, contractual and regulatory requirements in doing so.

ISO 27701 Clause 8.3.1 – Obligations to PII principals

Purpose of Clause 8.3.1

Organisations need to ensure that customers are are given adequate means to fulfil their (the organisation’s) obligations as a PII controller.

Guidance on Clause 8.3.1

Controllers’ obligations are governed by three factors:

  1. Legislation.
  2. Regulation.
  3. Contracts.

Contracts should include any information or technical operations that allow the organisation to fulfil its obligations as a controller.




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Supporting GDPR Articles

Various elements of ISO 27701 Clause 8.3 are applicable within UK GDPR legislation. Take a look at the below table for the corresponding references.

ISO 27701 Clause Identifier ISO 27701 Clause Name Associated GDPR Articles
8.3.1 Obligations to PII Principals Articles (15), (17), (28)

How ISMS.online Helps

The ISMS.online platform offers integrated assistance at every stage, and our ‘Adopt, Adapt, Add’ implementation approach to ISO 27701, to make the process much easier. You will also benefit from a variety of time-saving features.

We make data mapping a simple task. It’s easy to record and review it all, adding your organisation’s details to our pre-configured dynamic Records of Processing Activity tool.

You’ll be ready when the worst happens. We make it easy to plan and communicate your breach workflow, and document and learn from each and every incident.

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Mike Jennings

Mike is the Integrated Management System (IMS) Manager here at ISMS.online. In addition to his day-to-day responsibilities of ensuring that the IMS security incident management, threat intelligence, corrective actions, risk assessments and audits are managed effectively and kept up to date, Mike is a certified lead auditor for ISO 27001 and continues to enhance his other skills in information security and privacy management standards and frameworks including Cyber Essentials, ISO 27001 and many more.

ISO 27701 Clauses

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