Virtual Coach
Your guide to ISO 27001 and more
Virtual Coach is your everyday compliance companion for ISO 27001, ISO 27701, ISO 42001 and more – offering in-platform practical, step-by-step guidance whenever you need it.
Virtual Coach
Designed by ISO experts. Built for real teams.
Created by ISO practitioners and compliance specialists, Virtual Coach delivers clear, step-by-step guidance tailored to your chosen standard – so you confidently move through certification and ongoing compliance with ease.
In-platform guidance
Turn requirements into actions. Get practical walkthroughs, tips, and structured tasks that help you place every compliance piece exactly where it belongs.
Stay on track
Know what’s next and why. Step-by-step support helps you take the right actions quickly and correctly, reducing uncertainty, rework, and stalled progress.
Reach your goal
Avoid pitfalls and keep momentum. Expert guidance helps you build a programme that holds up under scrutiny and moves you toward certification with fewer wrong turns.
Helping you understand compliance
Simplify compliance, from day one
Virtual Coach demystifies every part of the journey with a library of videos, checklists and guides focused on the what, why and how of each framework so you can move faster with fewer mistakes.
Available for ISO 27001, ISO 27701, ISO 42001 and more.
What I love about the ISMS.online platform is that the Virtual Coach and other materials has encouraged us to think about purpose and to get buy-in from all the stakeholders – this makes sure that we start the right way and can fully embed the approach across the business
On-demand access
Always there when your team needs it
Virtual Coach is available to you and your team inside IO, so when someone asks “what do we do next?” you’re not searching docs, guessing, or losing momentum.
Click into Virtual Coach to get instant access to time-saving checklists, walkthroughs and guides. Built to increase confidence and keep your compliance project moving in the right direction.
The Virtual Coach is a very useful tool to understand what must be completed.
Everything you need to know
No guesswork. No gaps.
Virtual Coach shows you how to put all the pieces together in the right order and helps you understand everything you need to know including:
- Fundamentals and key infosec principles
- The core requirements of each standard
- Practical tips and strategies for achieving compliance
Expert support
We’re with you all the way
Our support and success team are the best in the business. Real humans. Experts in their field, by your side every step of the way. You’ll have regular check-ins with a dedicated Customer Success Manager guiding you right through to certification, keeping you on track and on time.
Our customer success managers were brilliant. If I had any questions about the platform or the standards they were ready to help right away. I can’t praise the customer service enough.
Frequently Asked Questions
Want to talk to a product expert about your compliance journey?
Is Virtual Coach suitable if I’m completely new to ISO 27001?
Absolutely. Virtual Coach is designed specifically for teams who are new to compliance. It starts with the fundamentals — explaining what ISO 27001 actually requires and why — before walking you through practical implementation tasks. No prior experience needed.
Which standards does Virtual Coach cover?
Virtual Coach currently covers ISO 27001, ISO 27701, and ISO 42001, with more frameworks being added. Each standard has its own dedicated guidance pathway, checklists, and resources tailored to its specific requirements.
Can our whole team access Virtual Coach, or just the admin?
Virtual Coach is available to everyone in your team inside the IO platform. That means when anyone asks “what do we do next?” they can get the answer instantly — without waiting on a colleague or searching through documentation.
Do I still get human support alongside Virtual Coach?
Yes. Virtual Coach is one part of a broader support model. You’ll also have access to a dedicated Customer Success Manager who will check in regularly and guide you right through to certification. Real humans, real expertise — on top of the in-platform guidance.
With ISMS.online, you are given a huge chunk of content to get yourself started, and guided along the way by the Virtual Coach (best value add – must buy) to get everything up to scratch.
Trusted by over 1,000 companies worldwide
People + Process + Platform
Ready to be compliance confident?
Software alone can’t fix all your information security problems. It takes a combination of experience, processes, and the right software to get it right. IO includes the people, process, and platform you need to feel compliance confident.
Explore more platform features
Welcome to your complete compliance platform
Whether you’re just getting started or scaling your security program, IO gives you a ready-to-use, all-in-one platform that simplifies today and powers tomorrow’s growth, no steep learning curve required.
Easy Asset Management
Select assets from the Asset Bank and create your Asset Inventory with ease
Dynamic Risk Management
Effortlessly address threats & opportunities and dynamically report on performance
Perfect Policies & Controls
Easily collaborate, create and show you are on top of your documentation at all times
Fast, Seamless Integrations
Out of the box integrations with your other key business systems to simplify your compliance
Mapping & Linking Work
Shine a light on critical relationships and elegantly link areas such as assets, risks, controls and suppliers
Public API
Seamlessly integrate with key platforms to simplify your compliance by using ISMS.online’s Public API
Staff Compliance Assurance
Engage staff, suppliers and others with dynamic end-to-end compliance at all times
Supply Chain Management
Manage due diligence, contracts, contacts and relationships over their lifecycle
Audits, Actions & Reviews
Make light work of corrective actions, improvements, audits and management reviews
Interested Party Management
Visually map and manage interested parties to ensure their needs are clearly addressed
Clear Reporting
Make better decisions and show you are in control with dashboards, KPIs and related reporting
Localised for your needs
Need ISO 27001 policies and controls in French, German or Spanish? We’ve got you covered
