Incident management is a term describing the activities of an organisation to identify, analyse, and correct hazards to prevent future re-occurrences.
Incident Management
Mark Sharron
Mark Sharron leads Search & Generative AI Strategy at ISMS.online. His focus is communicating how ISO 27001, ISO 42001 and SOC 2 work in practice - tying risk to controls, policies and evidence with audit-ready traceability. Mark partners with product and customer teams so this logic is embedded in workflows and web content - helping organisations understand, prove security, privacy and AI governance with confidence.
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