We’re delighted to share that IO has been named a Leader in the G2 Grid® Reports for Winter 2025. This quarter, IO achieved eight badges in the Report!

G2, a leading peer-to-peer review site, releases quarterly reports highlighting the highest-rated companies in the industry, as selected by customer reviews. Over 100,000 software and service providers use the G2 online marketplace, with over 1.5 million trusted user reviews that guide buyers’ purchasing decisions.

Our consistently high customer satisfaction and market presence scores mean that ISMS.online (IO) has been recognised in the global Governance, Risk and Compliance category as a G2 Leader for Winter 2025. We’re proud to note that we’ve been recognised as Leaders in the GRC category in the in the last six G2 reports.

This achievement highlights our commitment to delivering unmatched compliance support and solidifies IO as a trusted leader across information security, AI governance, data privacy management and business resilience.

Recent Milestones for IO

The awards are among many exciting new developments here at ISMS.online, including:

  • The launch of our enhanced navigation experience, providing a modern, connected workspace for streamlined compliance management.
  • A host of platform feature updates:
    • New and enhanced API endpoints: Gain real-time visibility into tasks by pulling To-Dos into your external software, and connect risks to specific individuals and departments for improved risk monitoring
    • Automatic Microsoft Teams notifications: Receive real-time alerts for policies, audits and management review updates
    • Control performance monitors: View live compliance data for devices using our Microsoft Intune integration, and live authentication and MFA compliance data with Microsoft Entra.

All this whilst supporting over 100 standards and regulations within our SaaS platform, enabling organisations to save significant time and resources in meeting their compliance goals whilst also achieving key business benefits associated with robust governance, risk, and compliance.

An Incredible Eight G2 Badges

Our full list of Winter 2025 badges includes:

  • Grid Leader in Governance, Risk and Compliance
  • Regional Leader in Governance, Risk and Compliance, Europe
  • Regional Leader in Governance, Risk and Compliance, EMEA
  • Regional Leader in Security Compliance, United Kingdom
  • High Performer in Security Compliance, Mid-Market Europe
  • High Performer in Security Compliance, Asia Pacific
  • High Performer in Security Compliance, Mid-Market, EMEA
  • High Performer in Security Compliance, Small Business, United Kingdom.

Our focus on customer feedback has transformed how we develop IO as we strive to help you meet your goals. This recognition further sets IO apart in the governance, risk and compliance space.

What Customers Say About Us

Our customers frequently highlight our “Quality of Support,” “Ease of Use,” and “Likelihood to Recommend.”:

  • 95% of users rated IO 4 or 5 stars
  • 93% of users said the platform was easy to use, with excellent support tools
  • 91% of users said they would be likely to recommend IO.

Here’s what they have to say:

On the ISMS.online Platform

“I find ISMS.online to be extremely beneficial for managing certifications and internal audit data. Its ability to simplify all internal processes and enable us to cross-map information saves us a significant amount of time. I appreciate how straightforward ISMS.online is to use, and it adds considerable value to our operations.

“The guided walkthroughs are a key standout feature for me, as they not only enhance the usability of the platform but also serve as an effective tool for upskilling myself and my team. Furthermore, the initial setup of ISMS.online was very easy and straightforward, which made the transition smooth and efficient.”

“I find ISMS.online incredibly valuable in facilitating the ISO 9001 and ISO 27001 processes for our company. It streamlines the extensive and often complex tasks associated with these standards, allowing for a more organized and manageable approach. The task distribution feature is particularly beneficial, as it enables easy allocation and sharing of duties among team members, ensuring nothing falls through the cracks. I enjoy that the overall design of the software is intuitive and easy to use, which reduces any learning curve and helps us work more efficiently.

“The version control feature is a standout, allowing different team members to save and review work without the cumbersome process of exchanging emails. This process not only saves time but also enhances efficiency and collaboration. These features collectively make ISMS.online an integral tool in maintaining and achieving our accreditation goals, providing a smooth and effective workflow.

On Our World-Class Support Team:

“Ella, our support analyst, has been fantastic and it feels like she is with us every step of the way, which is great as it means we have no excuses not to keep pushing through and not give up! Her being there and supporting us gives me a high degree of confidence that we will get accredited as planned as she immediately provides help and answers when we need it. I am 100% satisfied.”

“Customer support is highly responsive and always replies promptly to our inquiries.”

“The customer success and support teams really stand out. Whenever we’ve had questions or needed assistance, their response time has been incredibly prompt. The team is knowledgeable, patient, and genuinely invested in helping us get the most out of the platform.”

In Case Studies:

“The IO platform became our major hub of operations, as all policies and procedures are in one place, and when anything happens, we can update our standards accordingly.”

Zale Reeves, Founder at NorthWest Nodes

NorthWest Nodes already had an internal bank of ISO 27001 documentation, but founder Zale and the team knew that they required a platform to centralise their efforts, streamline compliance management and achieve ISO 27001 success. Learn how they did it:

Read the NorthWest Nodes case study

What’s Next for ISMS.online?

Our ambitious growth plans include several areas of focus:

  • Brand new standards: We are adding a range of new standards to our platform, enabling our customers to manage even more standards in one place with no need to duplicate work.
  • Artificial Intelligence capabilities: In the coming months, we’ll share more details on how our AI tool will help with your compliance.

We remain committed to the excellent customer service that has built our reputation and led to recognition as leaders in the global governance, risk and compliance space. As always, our dedicated customer success teams continue to provide exceptional 24/7 guidance and support to increase the impact we drive for every client.

We Couldn’t Do It Without Your Support

Thank you to all the IO customers who have left us reviews. We love hearing how IO helps with your organisation’s information security, data privacy, AI governance and other compliance work and enables you to achieve your key business requirements.

Want to see why our customers rate us so highly? Book your demo today.