We’re delighted to share that ISMS.online (IO) has been named a Leader in the G2 Grid® Reports for Spring 2026. We achieved ten badges in the Spring Report!
G2, a leading peer-to-peer review site, releases quarterly reports highlighting the highest-rated companies in the industry, as selected by customer reviews. Over 100,000 software and service providers use the G2 online marketplace, with over 1.5 million trusted user reviews that guide buyers’ purchasing decisions.
Our steadily high customer satisfaction and market presence scores mean that IO has been recognised in the global Governance, Risk and Compliance category as a G2 Leader for Spring 2026. We’re proud to share that we’ve been recognised as Leaders in the GRC category in the in the last seven G2 reports.
This achievement underscores our commitment to delivering unmatched compliance support and solidifies IO as a trusted leader across information security, AI governance, data privacy management and business resilience.
Recent Milestones for IO
The awards are among many exciting new developments here at IO, including:
- The launch of our refreshed header, more intuitive tab structure, and smarter page layouts across the platform, making it faster and easier to move through compliance work.
- A host of platform feature updates:
- New and enhanced API endpoints: Gain real-time visibility into tasks by pulling To-Dos into your external software, and connect risks to specific individuals and departments for improved risk monitoring
- Automatic Microsoft Teams notifications: Receive real-time alerts for policies, audits and management review updates
- Control performance monitors: View live compliance data for devices using our Microsoft Intune integration, and live authentication and MFA compliance data with Microsoft Entra.
All this whilst supporting over 100 standards and regulations within our SaaS platform, enabling organisations to save significant time and resources in meeting their compliance goals whilst also achieving key business benefits associated with robust governance, risk, and compliance.
A Record 10 G2 Badges
Our full list of Spring 2026 badges includes:
- Grid Leader in Governance, Risk and Compliance
- Regional Leader in Governance, Risk and Compliance, Europe
- Regional Leader in Governance, Risk and Compliance, EMEA
- Regional Leader in Security Compliance, Mid-Market, Europe
- Regional Leader in Security Compliance, Europe
- Regional Leader in Security Compliance, EMEA
- Regional Leader in Security Compliance, United Kingdom
- High Performer in Security Compliance, Asia Pacific
- High Performer in Security Compliance, Mid-Market, EMEA
- High Performer in Security Compliance, Small Business, United Kingdom.
Our focus on customer feedback has transformed how we develop IO as we strive to help you meet your goals. This recognition further sets IO apart in the governance, risk and compliance space.
What Customers Say About Us
Our customers frequently highlight our “Quality of Support,” “Ease of Use,” and “Likelihood to Recommend.”:
- 95% of users rated IO 4 or 5 stars
- 93% of users said the platform was easy to use, with excellent support tools
- 91% of users said they would be likely to recommend IO.
Here’s what they have to say:
On the IO Platform
“What I like most about ISMS.online is that it gives us a centralised, structured control environment for managing ISO 27001:2022 and ISO 27701:2019. I need clear traceability between risks, controls, policies, audits, and corrective actions — and ISMS.online makes that connection easy to maintain and demonstrate.”
“I like that with ISMS.online, I can interlink different modules, which makes managing everything much easier. The ability to reuse aspects, such as the risk management tools or security incident management tools, is really valuable. It makes adhering to various standards and allowing auditors to see how we’re certified a lot simpler. Using the platform as a central focus point to manage our standards is quite efficient, and it’s easy to use.”
“I like that ISMS.online makes everything easily organized and provides great helpful online tips. The tracking and time limit notifications are really useful for keeping things on schedule. I find the risk register calculation feature valuable, along with the legislation support. It helps control versions of documents easily and makes it easy for staff to reference them.”
“The system provides excellent support for our structured work with information security. It helps us keep track of all requirements, offers clear guidance on how to meet them, and includes useful tools such as 2DOs, reminders, and incident and improvement management.”
On Our World-Class Support Team:
“Their IT team is wonderful to work with on any issues and improvement suggestions for the system – special shoutout to Dan and Mike for being extra great.”
“The customer service help is outstanding, queries are replied to quickly, professionally and always resolved.”
“Ella, our support analyst, has been fantastic and it feels like she is with us every step of the way, which is great as it means we have no excuses not to keep pushing through and not give up! Her being there and supporting us gives me a high degree of confidence that we will get accredited as planned as she immediately provides help and answers when we need it.”
“Very good customer support – they reply straight away and there is a real human (same few experts mainly) which provides quick answers to most of the queries or keep you updated if answer is not available straight away.”
In Case Studies:
“The IO platform is now our strategic umbrella system for managing our entire security and compliance landscape.”
Jan Oetting, CISO at Paymenttools
With ISO 27001 a core business objective, the Paymenttools team needed a lean, pragmatic solution to support their certification journey. Learn how they worked with IO and trusted partner consultant SGG to achieve certification in just nine months:
Read the Paymenttools case study
What’s Next for ISMS.online?
Our ambitious growth plans include several areas of focus:
- Brand new standards: We are adding a range of new standards to our platform, enabling our customers to manage even more standards in one place with no need to duplicate work.
- Artificial Intelligence capabilities: In the coming months, we’ll share more details on how our AI tool will help with your compliance.
We’re committed to the excellent customer service that has built our reputation and led to recognition as leaders in the global governance, risk and compliance space. As always, our dedicated customer success teams continue to provide exceptional 24/7 guidance and support to increase the impact we drive for every client.
We Couldn’t Do It Without Your Support
Thank you to all the IO customers who have left us reviews. We love hearing how IO helps with your organisation’s information security, data privacy, AI governance and other compliance work and enables you to achieve your key business requirements.
Want to see why our customers rate us so highly? Book your demo today.
Related Content
Blog: A Smarter, Cleaner IO: The UX Improvements Making Compliance Work Easier Every Day
Blog: Introducing a New Enhanced Navigation: A Faster, Cleaner Way to Work in IO
