We’re delighted to share that IO has been named a Leader in the G2 Grid® Reports for Fall 2025. This quarter, ISMS.online achieved ten badges in the Report, maintaining our record for number of badges earned.
G2 is a leading peer-to-peer review site that releases quarterly reports highlighting the highest-rated companies in the industry, as selected by customer reviews. Over 100,000 software and service providers use the G2 online marketplace, with over 1.5 million trusted user reviews that guide buyers’ purchasing decisions.
Our consistently high customer satisfaction and market presence scores mean that ISMS.online has been recognised in the global Governance, Risk and Compliance category as a G2 Leader for Fall 2025. Excitingly, we’ve been recognised as Leaders in the GRC category in the in the last five G2 reports. This achievement underscores our commitment to delivering unmatched compliance services and cements ISMS.online as a trusted leader in information security management.
Recent Milestones for ISMS.online
The awards are among many exciting new developments here at ISMS.online, including:
- The launch of our sleek new branding and website, reflecting our mission to help our customers achieve compliance confidence and turn compliance into a real business advantage.
- A host of platform feature updates:
- Microsoft Teams-based risk alerts: Connect risk notifications from the IO platform directly into Teams so you never miss an update.
- Certification tracking: Record certification information directly in your Assured Results Method interface for easy certification management.
- Styled hyperlinks in notes: For clear collaboration and traceability between actions and evidence.
- Filtered and bulk-linked work: Associate relevant work items quickly and easily in a redesigned, unified linking interface.
All this whilst supporting over 100 standards and regulations within our SaaS platform, enabling organisations to save significant time and resources in meeting their compliance goals whilst also achieving key business benefits associated with robust governance, risk, and compliance.
A Record Number of G2 Leader Badges
Our full list of Summer 2025 badges includes:
- Grid Leader in Governance, Risk and Compliance
- Regional Leader in Security Compliance, Europe
- Regional Leader in Security Compliance, EMEA
- Regional Leader in Governance, Risk and Compliance, Europe
- Regional Leader in Governance, Risk and Compliance, EMEA
- Regional Leader in Security Compliance, United Kingdom
- High Performer in Security Compliance, Mid-Market Europe
- High Performer in Security Compliance, Asia Pacific
- High Performer in Security Compliance, Mid-Market, EMEA
- High Performer in Security Compliance, Small Business, United Kingdom.
Our focus on customer feedback has transformed how we develop IO as we strive to help you meet your goals. This recognition further sets ISMS.online apart from our security compliance competitors.
What Customers Say About Us
Our customers frequently highlight our “Quality of Support,” “Ease of Use,” and “Likelihood to Recommend.”:
- 95% of users rated ISMS.online 4 or 5 stars
- 93% of users said the platform was easy to use, with excellent support tools
- 91% of users said they would be likely to recommend ISMS.online.
Here’s what they have to say:
On the ISMS.online Platform
“We adopted ISMS.online to build an Integrated Management System (IMS) and the results exceeded our expectations. The platform is superbly designed — exceptionally simple to use, yet powerful enough to handle complex requirements. Its customer-centric approach is obvious at every step: workflows are intuitive, configuration is straightforward, and the user experience is clearly prioritised around real operational needs rather than unnecessary bells and whistles.”
“By far the best aspect is the amount of time you save with the amount of information that ISMS Online auto populates for you. You save 80-90% of the time you would have spent.”
“The platform offers a well-structured and intuitive environment for managing all aspects of information security. I especially appreciate the pre-built frameworks for DORA and NIS2, asset registers, and risk management modules that simplify compliance. It’s a great tool for collaboration and version control, with clear ownership of tasks and documents.”
On Our World-Class Support Team:
“Customer service and commitment to clients is very good. They will go the extra mile to assist their clients.”
“The team is responsive, knowledgeable and proactive — they helped unblock issues quickly, offered pragmatic advice tailored to our context, and followed through until everything worked as intended. That level of service made a tangible difference to our rollout timeline and to team confidence.”
“Very good customer support – they reply straight away and there is a real human (same few experts mainly) which provides quick answers to most of the queries or keep you updated if answer is not available straight away.”
In Case Studies:
“[ISMS.online] just simplified everything and gave me far greater confidence that we were in control of the process.”
Helen Walton, Chief Commercial Officer and Co-Founder, G Games
G Games had an existing, decentralised information security system (ISMS), however the team struggled to manage version control over disparate policies and processes. The business used ISMS.online’s centralised platform to build a robust ISMS, take a cohesive approach to compliance management, and ultimately achieve and maintain ISO 27001 certification. Learn how they did it:
What’s Next for ISMS.online?
Our ambitious growth plans include several areas of focus:
- Brand new standards: We are adding a range of new standards to our platform, enabling our customers to manage even more standards in one place with no need to duplicate work.
- Artificial Intelligence capabilities: In the coming months, we’ll share more details on how our AI tool will help with your compliance.
We remain committed to the excellent customer service that has built our reputation and led to recognition as leaders in the global governance, risk and compliance space. As always, our dedicated customer success teams continue to provide exceptional 24/7 guidance and support to increase the impact we drive for every client.
We Couldn’t Do It Without Your Support
Thank you to all the ISMS.online customers who have left us reviews. We love hearing how ISMS.online helps with your organisation’s information security, data privacy and other compliance work and enables you to realize your key business requirements.
Want to see why our customers rate us so highly? Book your demo today.
