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Purpose of Control 8.11

Data masking is a technique used to protect sensitive data – usually any data that could be deemed personally identifiable information (PII) – over and above an organisation’s standard information security protocols such as access control etc.

Data masking is often mentioned in legal, statutory and regulatory guidelines and laws governing the storage and access of employee, customer, user and vendor information.

Attributes Table of Control 8.11

Control 8.11 is a preventive control that modifies risk by suggesting a series of data masking techniques which safeguard PII, and helps the organisation to remain compliant with what’s asked of it by legal authorities and regulatory agencies.

Control Type Information Security Properties Cybersecurity Concepts Operational Capabilities Security Domains
#Preventive #Confidentiality #Protect #Information Protection #Protection

Ownership of Control 8.11

Data masking is a complex technical process that involves altering sensitive information, and preventing users from identifying data subjects through a variety of measures.

Whilst this is itself an administrative task, the nature of data masking is directly related to an organisation’s ability to remain compliant with laws, regulations and statutory guidelines concerning the storage, access and processing of data. As such, ownership should reside with the Chief Information Security Officer, or organisational equivalent.




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General Guidance on Compliance

Control 8.11 asks organisations to consider data masking through the scope of two main techniques – pseudonymisation and/or anonymisation. Both of these methods are designed to disguise the true purpose of PII through disassociation – i.e. hiding the link between the raw data, and the subject (usually a person).

Organisations should take great care to ensure that no single piece of data compromises the subject’s identity.

When using either of these techniques, organisations should consider:

  1. The level of pseudonymisation and/or anonymisation required, relative to the nature of the data.
  2. How the masked data is being accessed.
  3. Any binding agreements that restrict use of the data to be masked.
  4. Keeping the masked data separate from any other data types, in order to prevent the data subject being easily identified.
  5. Logging when the data was received, and how it has been provided to any internal or external sources.

Guidance – Additional Techniques

Pseudonymisation and anonymisation aren’t the only methods available to organisations looking to mask PII or sensitive data. Control 8.11 outlines 5 other methods that can be used to bolster data security:

  1. Key-based encryption.
  2. Voiding or deleting characters within the dataset.
  3. Varying numbers and dates.
  4. Replacing values across the data.
  5. Hash-based value masking.

Guidance – Data Masking Principles

Data masking is an important part of an organisation’s policy towards protecting PII and safeguarding the identity of the individuals whom it holds data on.

As well as the above techniques, organisations should consider the below suggestions when strategising their approach to data masking:

  1. Implement masking techniques that only reveal the minimum amount of data to anyone who uses it.
  2. ‘Obfuscating’ (hiding) certain pieces of data at the request of the subject, and only allowing certain members of staff to access the sections that are relevant to them.
  3. Building their data masking operation around specific legal and regulatory guidelines.
  4. Where pseudonymisation is implemented, the algorithm that is used to ‘de-mask’ the data is kept safe and secure.



ISMS.online supports over 100 standards and regulations, giving you a single platform for all your compliance needs.

ISMS.online supports over 100 standards and regulations, giving you a single platform for all your compliance needs.




Changes and Differences from ISO 27002:2013

None. Control 8.11 has no precedent in ISO 27002:2013 as it is new.

New ISO 27002 Controls

New Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
5.7 NEW Threat intelligence
5.23 NEW Information security for use of cloud services
5.30 NEW ICT readiness for business continuity
7.4 NEW Physical security monitoring
8.9 NEW Configuration management
8.10 NEW Information deletion
8.11 NEW Data masking
8.12 NEW Data leakage prevention
8.16 NEW Monitoring activities
8.23 NEW Web filtering
8.28 NEW Secure coding
Organisational Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
5.1 05.1.1, 05.1.2 Policies for information security
5.2 06.1.1 Information security roles and responsibilities
5.3 06.1.2 Segregation of duties
5.4 07.2.1 Management responsibilities
5.5 06.1.3 Contact with authorities
5.6 06.1.4 Contact with special interest groups
5.7 NEW Threat intelligence
5.8 06.1.5, 14.1.1 Information security in project management
5.9 08.1.1, 08.1.2 Inventory of information and other associated assets
5.10 08.1.3, 08.2.3 Acceptable use of information and other associated assets
5.11 08.1.4 Return of assets
5.12 08.2.1 Classification of information
5.13 08.2.2 Labelling of information
5.14 13.2.1, 13.2.2, 13.2.3 Information transfer
5.15 09.1.1, 09.1.2 Access control
5.16 09.2.1 Identity management
5.17 09.2.4, 09.3.1, 09.4.3 Authentication information
5.18 09.2.2, 09.2.5, 09.2.6 Access rights
5.19 15.1.1 Information security in supplier relationships
5.20 15.1.2 Addressing information security within supplier agreements
5.21 15.1.3 Managing information security in the ICT supply chain
5.22 15.2.1, 15.2.2 Monitoring, review and change management of supplier services
5.23 NEW Information security for use of cloud services
5.24 16.1.1 Information security incident management planning and preparation
5.25 16.1.4 Assessment and decision on information security events
5.26 16.1.5 Response to information security incidents
5.27 16.1.6 Learning from information security incidents
5.28 16.1.7 Collection of evidence
5.29 17.1.1, 17.1.2, 17.1.3 Information security during disruption
5.30 5.30 ICT readiness for business continuity
5.31 18.1.1, 18.1.5 Legal, statutory, regulatory and contractual requirements
5.32 18.1.2 Intellectual property rights
5.33 18.1.3 Protection of records
5.34 18.1.4 Privacy and protection of PII
5.35 18.2.1 Independent review of information security
5.36 18.2.2, 18.2.3 Compliance with policies, rules and standards for information security
5.37 12.1.1 Documented operating procedures
People Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
6.1 07.1.1 Screening
6.2 07.1.2 Terms and conditions of employment
6.3 07.2.2 Information security awareness, education and training
6.4 07.2.3 Disciplinary process
6.5 07.3.1 Responsibilities after termination or change of employment
6.6 13.2.4 Confidentiality or non-disclosure agreements
6.7 06.2.2 Remote working
6.8 16.1.2, 16.1.3 Information security event reporting
Physical Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
7.1 11.1.1 Physical security perimeters
7.2 11.1.2, 11.1.6 Physical entry
7.3 11.1.3 Securing offices, rooms and facilities
7.4 NEW Physical security monitoring
7.5 11.1.4 Protecting against physical and environmental threats
7.6 11.1.5 Working in secure areas
7.7 11.2.9 Clear desk and clear screen
7.8 11.2.1 Equipment siting and protection
7.9 11.2.6 Security of assets off-premises
7.10 08.3.1, 08.3.2, 08.3.3, 11.2.5 Storage media
7.11 11.2.2 Supporting utilities
7.12 11.2.3 Cabling security
7.13 11.2.4 Equipment maintenance
7.14 11.2.7 Secure disposal or re-use of equipment
Technological Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
8.1 06.2.1, 11.2.8 User endpoint devices
8.2 09.2.3 Privileged access rights
8.3 09.4.1 Information access restriction
8.4 09.4.5 Access to source code
8.5 09.4.2 Secure authentication
8.6 12.1.3 Capacity management
8.7 12.2.1 Protection against malware
8.8 12.6.1, 18.2.3 Management of technical vulnerabilities
8.9 NEW Configuration management
8.10 NEW Information deletion
8.11 NEW Data masking
8.12 NEW Data leakage prevention
8.13 12.3.1 Information backup
8.14 17.2.1 Redundancy of information processing facilities
8.15 12.4.1, 12.4.2, 12.4.3 Logging
8.16 NEW Monitoring activities
8.17 12.4.4 Clock synchronization
8.18 09.4.4 Use of privileged utility programs
8.19 12.5.1, 12.6.2 Installation of software on operational systems
8.20 13.1.1 Networks security
8.21 13.1.2 Security of network services
8.22 13.1.3 Segregation of networks
8.23 NEW Web filtering
8.24 10.1.1, 10.1.2 Use of cryptography
8.25 14.2.1 Secure development life cycle
8.26 14.1.2, 14.1.3 Application security requirements
8.27 14.2.5 Secure system architecture and engineering principles
8.28 NEW Secure coding
8.29 14.2.8, 14.2.9 Security testing in development and acceptance
8.30 14.2.7 Outsourced development
8.31 12.1.4, 14.2.6 Separation of development, test and production environments
8.32 12.1.2, 14.2.2, 14.2.3, 14.2.4 Change management
8.33 14.3.1 Test information
8.34 12.7.1 Protection of information systems during audit testing

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Sam Peters

Sam is Chief Product Officer at ISMS.online and leads the development on all product features and functionality. Sam is an expert in many areas of compliance and works with clients on any bespoke or large-scale projects.

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