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Purpose of Control 8.2

Malicious or incorrect use of elevated system administrator privileges is one of the major causes of ICT disruption across commercial networks all over the world.

Privileged access rights allows organisations to control access to their infrastructure, applications, assets and maintain the integrity of all stored data and systems.

Control 8.2 is a preventative control that maintains risk by establishing an authorisation process that handles all requests for access across an organisation’s ICT network and associated assets.

Attributes Table of Control 8.2

Control Type Information Security Properties Cybersecurity Concepts Operational Capabilities Security Domains
#Preventive #Confidentiality #Protect #Identity and Access Management #Protection
#Integrity
#Availability

Ownership of Control 8.2

Control 8.6 deals with an organisation’s ability to control access to data via user accounts that enjoy enhanced access rights.

As such, ownership should reside with the Head of IT (or organisational equivalent), who holds responsibility for the organisation’s ability to administer and monitor privileged domain or application user accounts.




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General Guidance on Control 8.2

Control 8.2 outlines 12 main guidance points that organisations need to follow, in accordance with a “topic specific” policy on access control (see Control 5.15) that targets individual business functions.

Organisations should:

  1. Identify a list of users who require any degree of privileged access – either for an individual system – such as a database – application, or underlying OS.
  2. Maintain a policy that allocates privileged access rights to users on what is known as an “event by event basis” – users should be granted levels of access based on the bare minimum that is required for them to carry out their role.
  3. Outlining a clear authorisation process that deals with all requests for privileged access, including keeping a record of all access rights that have been implemented.
  4. Ensure that access rights are subject to relevant expiry dates.
  5. Take steps to ensure that users are explicitly aware of any period of time where they are operating with privileged access to a system.
  6. Where relevant, users are asked to re-authenticate prior to using privileged access rights, in order to affect greater information/data security.
  7. Carry out periodic audits of privileged access rights, especially following a period of organisational change. Users’ access rights should be reviewed based upon their “duties, roles, responsibilities and competence” (see Control 5.18).
  8. Consider operating with what’s known as a “break glass” procedure – i.e. ensuring that privileged access rights are granted within tightly-controlled time windows that meet the minimum requirements for an operation to be carried out (critical changes, system administration etc).
  9. Ensure that all privileged access activities are logged accordingly.
  10. Prevent the use of generic system login information (especially standardised usernames and passwords) (see Control 5.17).
  11. Keep to a policy of assigning users with a separate identity, that allows for tighter control of privileged access rights. Such identities can then be grouped together, with the associated group being provided differing levels of access rights.
  12. Ensure that privileged access rights are reserved for critical tasks only, that relate to the continued operation of a functioning ICT network – such as system administration and network maintenance.

Supporting Controls

  • 5.15



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Changes and Differences from ISO 27002:2013

Control 27002:2022-8.2 replaces 27002:2013-9.2.3 (Management of privileged access rights).

27002:2022-8.2 contains 5 major guidance points that aren’t explicit in its 2013 counterpart:

  • 27002:2022-8.2 doesn’t explicitly require a different user ID for privileged access rights.
  • 27002:2022-8.2 stresses the need to re-authenticate prior to receiving privileged access rights.
  • 27002:2022-8.2 advocates for a break glass approach when performing critical maintenance duties, based on tightly controlled time windows.
  • 27002:2022-8.2 asks organisations to keep thorough privileged access logs, for auditing purposes.
  • 27002:2022-8.2 asks organisations to limit the use of privileged access rights to administrative tasks.

New ISO 27002 Controls

New Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
5.7 NEW Threat intelligence
5.23 NEW Information security for use of cloud services
5.30 NEW ICT readiness for business continuity
7.4 NEW Physical security monitoring
8.9 NEW Configuration management
8.10 NEW Information deletion
8.11 NEW Data masking
8.12 NEW Data leakage prevention
8.16 NEW Monitoring activities
8.23 NEW Web filtering
8.28 NEW Secure coding
Organisational Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
5.1 05.1.1, 05.1.2 Policies for information security
5.2 06.1.1 Information security roles and responsibilities
5.3 06.1.2 Segregation of duties
5.4 07.2.1 Management responsibilities
5.5 06.1.3 Contact with authorities
5.6 06.1.4 Contact with special interest groups
5.7 NEW Threat intelligence
5.8 06.1.5, 14.1.1 Information security in project management
5.9 08.1.1, 08.1.2 Inventory of information and other associated assets
5.10 08.1.3, 08.2.3 Acceptable use of information and other associated assets
5.11 08.1.4 Return of assets
5.12 08.2.1 Classification of information
5.13 08.2.2 Labelling of information
5.14 13.2.1, 13.2.2, 13.2.3 Information transfer
5.15 09.1.1, 09.1.2 Access control
5.16 09.2.1 Identity management
5.17 09.2.4, 09.3.1, 09.4.3 Authentication information
5.18 09.2.2, 09.2.5, 09.2.6 Access rights
5.19 15.1.1 Information security in supplier relationships
5.20 15.1.2 Addressing information security within supplier agreements
5.21 15.1.3 Managing information security in the ICT supply chain
5.22 15.2.1, 15.2.2 Monitoring, review and change management of supplier services
5.23 NEW Information security for use of cloud services
5.24 16.1.1 Information security incident management planning and preparation
5.25 16.1.4 Assessment and decision on information security events
5.26 16.1.5 Response to information security incidents
5.27 16.1.6 Learning from information security incidents
5.28 16.1.7 Collection of evidence
5.29 17.1.1, 17.1.2, 17.1.3 Information security during disruption
5.30 5.30 ICT readiness for business continuity
5.31 18.1.1, 18.1.5 Legal, statutory, regulatory and contractual requirements
5.32 18.1.2 Intellectual property rights
5.33 18.1.3 Protection of records
5.34 18.1.4 Privacy and protection of PII
5.35 18.2.1 Independent review of information security
5.36 18.2.2, 18.2.3 Compliance with policies, rules and standards for information security
5.37 12.1.1 Documented operating procedures
People Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
6.1 07.1.1 Screening
6.2 07.1.2 Terms and conditions of employment
6.3 07.2.2 Information security awareness, education and training
6.4 07.2.3 Disciplinary process
6.5 07.3.1 Responsibilities after termination or change of employment
6.6 13.2.4 Confidentiality or non-disclosure agreements
6.7 06.2.2 Remote working
6.8 16.1.2, 16.1.3 Information security event reporting
Physical Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
7.1 11.1.1 Physical security perimeters
7.2 11.1.2, 11.1.6 Physical entry
7.3 11.1.3 Securing offices, rooms and facilities
7.4 NEW Physical security monitoring
7.5 11.1.4 Protecting against physical and environmental threats
7.6 11.1.5 Working in secure areas
7.7 11.2.9 Clear desk and clear screen
7.8 11.2.1 Equipment siting and protection
7.9 11.2.6 Security of assets off-premises
7.10 08.3.1, 08.3.2, 08.3.3, 11.2.5 Storage media
7.11 11.2.2 Supporting utilities
7.12 11.2.3 Cabling security
7.13 11.2.4 Equipment maintenance
7.14 11.2.7 Secure disposal or re-use of equipment
Technological Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
8.1 06.2.1, 11.2.8 User endpoint devices
8.2 09.2.3 Privileged access rights
8.3 09.4.1 Information access restriction
8.4 09.4.5 Access to source code
8.5 09.4.2 Secure authentication
8.6 12.1.3 Capacity management
8.7 12.2.1 Protection against malware
8.8 12.6.1, 18.2.3 Management of technical vulnerabilities
8.9 NEW Configuration management
8.10 NEW Information deletion
8.11 NEW Data masking
8.12 NEW Data leakage prevention
8.13 12.3.1 Information backup
8.14 17.2.1 Redundancy of information processing facilities
8.15 12.4.1, 12.4.2, 12.4.3 Logging
8.16 NEW Monitoring activities
8.17 12.4.4 Clock synchronization
8.18 09.4.4 Use of privileged utility programs
8.19 12.5.1, 12.6.2 Installation of software on operational systems
8.20 13.1.1 Networks security
8.21 13.1.2 Security of network services
8.22 13.1.3 Segregation of networks
8.23 NEW Web filtering
8.24 10.1.1, 10.1.2 Use of cryptography
8.25 14.2.1 Secure development life cycle
8.26 14.1.2, 14.1.3 Application security requirements
8.27 14.2.5 Secure system architecture and engineering principles
8.28 NEW Secure coding
8.29 14.2.8, 14.2.9 Security testing in development and acceptance
8.30 14.2.7 Outsourced development
8.31 12.1.4, 14.2.6 Separation of development, test and production environments
8.32 12.1.2, 14.2.2, 14.2.3, 14.2.4 Change management
8.33 14.3.1 Test information
8.34 12.7.1 Protection of information systems during audit testing

How ISMS.online Helps

ISO 27002, Control 6.6, covers the need for organisations to prevent the leakage of confidential information by establishing confidentiality agreements with interested parties and personnel.

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The ISMS.Online tool also provides guidance on how best to implement your ISMS by providing tips on how to create policies and procedures related to aspects such as risk management, personnel security awareness training and incident response planning.


Sam Peters

Sam is Chief Product Officer at ISMS.online and leads the development on all product features and functionality. Sam is an expert in many areas of compliance and works with clients on any bespoke or large-scale projects.

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