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Strengthening Network Security: Implementing ISO 27002 Control 8.20

Network security is a key component of an organisation’s broader information security policy.

Whilst several controls deal with individual elements of an organisation’s LAN and WAN setup, Control 8.20 is a series of broad protocols that deal with the concept of network security as a governing principle in all its various forms, and draws on guidance from several major information security controls across ISO 27002.

Purpose of Control 8.20

Control 8.20 is a dual-purpose preventive and detective control that maintains risk by implementing controls that safeguard an organisation’s ICT network from the top down, by ensuring that network activity is adequately logged, partitioned and carried out by authorised personnel.

Attributes Table of Control 8.20

Control Type Information Security Properties Cybersecurity Concepts Operational Capabilities Security Domains
#Preventive #Confidentiality #Protect #System and Network Security #Protection
#Detective #Integrity #Detect
#Availability



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Ownership of Control 8.20

Control 8.20 deals primarily with the operation of back-end networking, maintenance and diagnostic tools and procedures, but its broad scope encompasses far more than day-to-day maintenance operations. As such, ownership should reside with the organisation’s CISO, or equivalent.

General Guidance on Compliance

Control 8.20 focused on two key aspects of network security across all its general guidance points:

  • Information security
  • Protection from unauthorised access (particularly in the case of connected services)

To achieve these two goals, Control 8.20 asks organisations to do the following:

  1. Categorise information across a network by type and classification, for ease of management and maintenance.
  2. Ensure that networking equipment is maintained by personnel with documented job roles and responsibilities.
  3. Maintain up to date information (including version controlled documentation) on LAN and WAN network diagrams and firmware/configuration files of key network devices such as routers, firewalls, access points and network switches.
  4. Segregate responsibilities for an organisation’s network from standard ICT system and application operations (see Control 5.3), including the separation of administrative traffic from standard network traffic.
  5. Implement controls that facilitate the secure storage and transfer of data over all relevant networks (including third-party networks), and ensure the continued operation of all connected applications (see Controls 5.22, 8.24, 5.14 and 6.6).
  6. Log and monitor any and all actions that directly impact information security as a whole across the network, or within individual elements (see Controls 8.16 and 8.15).
  7. Coordinate network management duties to complement the organisation’s standard business processes.
  8. Ensure that all systems and relevant applications require authentication prior to operation.
  9. Filter traffic that flows through the network via a series of restrictions, content filtering guidelines and data rules.
  10. Ensure that all devices that connect to the network are visible, authentic and are able to be managed by ICT staff.
  11. Retain the ability to isolate business critical sub-networks in the event of a security incident.
  12. Suspend or disable network protocols that are either compromised or have become unstable or vulnerable.

Supporting Controls

  • 5.14
  • 5.22
  • 5.3
  • 6.6
  • 8.15
  • 8.16
  • 8.24



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Changes and Differences from ISO 27002:2013

27002:2022-8.20 replaces 27002:2013-13.1.1 (Network controls).

27002:2022-8.20 advocates for a far more comprehensive approach to network security, and contains a number of additional guidance points that deal with several key elements of network security, including:

  • Filtering traffic
  • Suspending protocols
  • Categorising network information
  • Isolating sub-networks
  • Maintaining visible devices
  • Firmware records

New ISO 27002 Controls

New Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
5.7 NEW Threat intelligence
5.23 NEW Information security for use of cloud services
5.30 NEW ICT readiness for business continuity
7.4 NEW Physical security monitoring
8.9 NEW Configuration management
8.10 NEW Information deletion
8.11 NEW Data masking
8.12 NEW Data leakage prevention
8.16 NEW Monitoring activities
8.23 NEW Web filtering
8.28 NEW Secure coding
Organisational Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
5.1 05.1.1, 05.1.2 Policies for information security
5.2 06.1.1 Information security roles and responsibilities
5.3 06.1.2 Segregation of duties
5.4 07.2.1 Management responsibilities
5.5 06.1.3 Contact with authorities
5.6 06.1.4 Contact with special interest groups
5.7 NEW Threat intelligence
5.8 06.1.5, 14.1.1 Information security in project management
5.9 08.1.1, 08.1.2 Inventory of information and other associated assets
5.10 08.1.3, 08.2.3 Acceptable use of information and other associated assets
5.11 08.1.4 Return of assets
5.12 08.2.1 Classification of information
5.13 08.2.2 Labelling of information
5.14 13.2.1, 13.2.2, 13.2.3 Information transfer
5.15 09.1.1, 09.1.2 Access control
5.16 09.2.1 Identity management
5.17 09.2.4, 09.3.1, 09.4.3 Authentication information
5.18 09.2.2, 09.2.5, 09.2.6 Access rights
5.19 15.1.1 Information security in supplier relationships
5.20 15.1.2 Addressing information security within supplier agreements
5.21 15.1.3 Managing information security in the ICT supply chain
5.22 15.2.1, 15.2.2 Monitoring, review and change management of supplier services
5.23 NEW Information security for use of cloud services
5.24 16.1.1 Information security incident management planning and preparation
5.25 16.1.4 Assessment and decision on information security events
5.26 16.1.5 Response to information security incidents
5.27 16.1.6 Learning from information security incidents
5.28 16.1.7 Collection of evidence
5.29 17.1.1, 17.1.2, 17.1.3 Information security during disruption
5.30 5.30 ICT readiness for business continuity
5.31 18.1.1, 18.1.5 Legal, statutory, regulatory and contractual requirements
5.32 18.1.2 Intellectual property rights
5.33 18.1.3 Protection of records
5.34 18.1.4 Privacy and protection of PII
5.35 18.2.1 Independent review of information security
5.36 18.2.2, 18.2.3 Compliance with policies, rules and standards for information security
5.37 12.1.1 Documented operating procedures
People Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
6.1 07.1.1 Screening
6.2 07.1.2 Terms and conditions of employment
6.3 07.2.2 Information security awareness, education and training
6.4 07.2.3 Disciplinary process
6.5 07.3.1 Responsibilities after termination or change of employment
6.6 13.2.4 Confidentiality or non-disclosure agreements
6.7 06.2.2 Remote working
6.8 16.1.2, 16.1.3 Information security event reporting
Physical Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
7.1 11.1.1 Physical security perimeters
7.2 11.1.2, 11.1.6 Physical entry
7.3 11.1.3 Securing offices, rooms and facilities
7.4 NEW Physical security monitoring
7.5 11.1.4 Protecting against physical and environmental threats
7.6 11.1.5 Working in secure areas
7.7 11.2.9 Clear desk and clear screen
7.8 11.2.1 Equipment siting and protection
7.9 11.2.6 Security of assets off-premises
7.10 08.3.1, 08.3.2, 08.3.3, 11.2.5 Storage media
7.11 11.2.2 Supporting utilities
7.12 11.2.3 Cabling security
7.13 11.2.4 Equipment maintenance
7.14 11.2.7 Secure disposal or re-use of equipment
Technological Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
8.1 06.2.1, 11.2.8 User endpoint devices
8.2 09.2.3 Privileged access rights
8.3 09.4.1 Information access restriction
8.4 09.4.5 Access to source code
8.5 09.4.2 Secure authentication
8.6 12.1.3 Capacity management
8.7 12.2.1 Protection against malware
8.8 12.6.1, 18.2.3 Management of technical vulnerabilities
8.9 NEW Configuration management
8.10 NEW Information deletion
8.11 NEW Data masking
8.12 NEW Data leakage prevention
8.13 12.3.1 Information backup
8.14 17.2.1 Redundancy of information processing facilities
8.15 12.4.1, 12.4.2, 12.4.3 Logging
8.16 NEW Monitoring activities
8.17 12.4.4 Clock synchronization
8.18 09.4.4 Use of privileged utility programs
8.19 12.5.1, 12.6.2 Installation of software on operational systems
8.20 13.1.1 Networks security
8.21 13.1.2 Security of network services
8.22 13.1.3 Segregation of networks
8.23 NEW Web filtering
8.24 10.1.1, 10.1.2 Use of cryptography
8.25 14.2.1 Secure development life cycle
8.26 14.1.2, 14.1.3 Application security requirements
8.27 14.2.5 Secure system architecture and engineering principles
8.28 NEW Secure coding
8.29 14.2.8, 14.2.9 Security testing in development and acceptance
8.30 14.2.7 Outsourced development
8.31 12.1.4, 14.2.6 Separation of development, test and production environments
8.32 12.1.2, 14.2.2, 14.2.3, 14.2.4 Change management
8.33 14.3.1 Test information
8.34 12.7.1 Protection of information systems during audit testing

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Sam Peters

Sam is Chief Product Officer at ISMS.online and leads the development on all product features and functionality. Sam is an expert in many areas of compliance and works with clients on any bespoke or large-scale projects.

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