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Purpose of Control 5.30

Control 5.30 acknowledges the important role played by ICT platforms and services in maintaining business continuity, following disruption or a critical event.

Control 5.30 outlines how ICT services interact with various key metrics and supporting controls, including an organisation’s recovery time objective (RTO) and the overall business impact analysis (BIA).

The end goal is to ensure that information integrity and availability is maintained before, during and after a period of business disruption.

Attributes Table of Control 5.30

5.30 is a corrective control that maintains risk by creating ICT continuity plans which contribute towards the organisation’s overall level of operational resilience.

Control Type Information Security Properties Cybersecurity Concepts Operational Capabilities Security Domains
#Corrective #Availability #Respond #Continuity #Resilience



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General Guidance of Control 5.30

Processes and procedures created through Control 5.30 should be drafted following a thorough BIA, that considers how an organisation needs to react when experiencing operational disruption.

A BIA should make use of differing impact types and organisation-specific variables to gauge how business continuity will be affected, should any or all products and services be rendered unavailable or inoperable, due to any level of disruption.

Organisations should use two key variables to formulate an agreed-upon RTO, that sets clear goals for resumption of normal operations:

a) the magnitude of the disruption

b) the type of disruption experienced

Within their BIA, organisations should be able to specify precisely what ICT services and functions are required to achieve recovery, including individual performance and capacity requirements.

Organisations should undergo a risk assessment that evaluates their ICT systems and forms the basis of an ICT continuity strategy (or strategies) that bolsters recovery prior to, during and following a period of disruption.

Once a strategy has been agreed, specific processes and plans should be put in place to ensure that ICT services are resilient and adequate enough to contribute towards recovery of critical processes and systems, before, during and after disruption.

Within the scope of ICT continuity plans, Control 5.30 outlines three main guidance points:

  1. ICT incidents often require quick decisions to be made relating to information security by senior members of staff, in order to expedite recovery.
  2. Organisations need to maintain a robust chain of command that includes competent individuals with the ability to make authoritative decisions on technical matters related to business continuity and RTO adherence.

    Organisational structures need to be up to date and widely communicated, to facilitate adequate communication and speed up recovery times.

  3. ICT continuity plans should be given a great deal of attention, including regular testing and evaluations, and approval by senior management.
  4. Organisations should conduct test runs to gauge their effectiveness, and measure key metrics such as response and resolution times.

  5. ICT continuity plans should contain the following information:
  6. a) performance and capacity requirements of any systems or processes used in recovery efforts

    b) a clear RTO for each ICT service in question, and how the organisation aims to restore them

    c) a recovery point objective (RPO) is designated for each ICT resource, and procedures are created that ensure information is able to be restored.




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Changes From ISO 27002:2013

ISO 27002:2022, control 5.30 is a new control with no precedence in ISO 27002:2013.

New ISO 27002 Controls

New Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
5.7 NEW Threat intelligence
5.23 NEW Information security for use of cloud services
5.30 NEW ICT readiness for business continuity
7.4 NEW Physical security monitoring
8.9 NEW Configuration management
8.10 NEW Information deletion
8.11 NEW Data masking
8.12 NEW Data leakage prevention
8.16 NEW Monitoring activities
8.23 NEW Web filtering
8.28 NEW Secure coding
Organisational Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
5.1 05.1.1, 05.1.2 Policies for information security
5.2 06.1.1 Information security roles and responsibilities
5.3 06.1.2 Segregation of duties
5.4 07.2.1 Management responsibilities
5.5 06.1.3 Contact with authorities
5.6 06.1.4 Contact with special interest groups
5.7 NEW Threat intelligence
5.8 06.1.5, 14.1.1 Information security in project management
5.9 08.1.1, 08.1.2 Inventory of information and other associated assets
5.10 08.1.3, 08.2.3 Acceptable use of information and other associated assets
5.11 08.1.4 Return of assets
5.12 08.2.1 Classification of information
5.13 08.2.2 Labelling of information
5.14 13.2.1, 13.2.2, 13.2.3 Information transfer
5.15 09.1.1, 09.1.2 Access control
5.16 09.2.1 Identity management
5.17 09.2.4, 09.3.1, 09.4.3 Authentication information
5.18 09.2.2, 09.2.5, 09.2.6 Access rights
5.19 15.1.1 Information security in supplier relationships
5.20 15.1.2 Addressing information security within supplier agreements
5.21 15.1.3 Managing information security in the ICT supply chain
5.22 15.2.1, 15.2.2 Monitoring, review and change management of supplier services
5.23 NEW Information security for use of cloud services
5.24 16.1.1 Information security incident management planning and preparation
5.25 16.1.4 Assessment and decision on information security events
5.26 16.1.5 Response to information security incidents
5.27 16.1.6 Learning from information security incidents
5.28 16.1.7 Collection of evidence
5.29 17.1.1, 17.1.2, 17.1.3 Information security during disruption
5.30 5.30 ICT readiness for business continuity
5.31 18.1.1, 18.1.5 Legal, statutory, regulatory and contractual requirements
5.32 18.1.2 Intellectual property rights
5.33 18.1.3 Protection of records
5.34 18.1.4 Privacy and protection of PII
5.35 18.2.1 Independent review of information security
5.36 18.2.2, 18.2.3 Compliance with policies, rules and standards for information security
5.37 12.1.1 Documented operating procedures
People Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
6.1 07.1.1 Screening
6.2 07.1.2 Terms and conditions of employment
6.3 07.2.2 Information security awareness, education and training
6.4 07.2.3 Disciplinary process
6.5 07.3.1 Responsibilities after termination or change of employment
6.6 13.2.4 Confidentiality or non-disclosure agreements
6.7 06.2.2 Remote working
6.8 16.1.2, 16.1.3 Information security event reporting
Physical Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
7.1 11.1.1 Physical security perimeters
7.2 11.1.2, 11.1.6 Physical entry
7.3 11.1.3 Securing offices, rooms and facilities
7.4 NEW Physical security monitoring
7.5 11.1.4 Protecting against physical and environmental threats
7.6 11.1.5 Working in secure areas
7.7 11.2.9 Clear desk and clear screen
7.8 11.2.1 Equipment siting and protection
7.9 11.2.6 Security of assets off-premises
7.10 08.3.1, 08.3.2, 08.3.3, 11.2.5 Storage media
7.11 11.2.2 Supporting utilities
7.12 11.2.3 Cabling security
7.13 11.2.4 Equipment maintenance
7.14 11.2.7 Secure disposal or re-use of equipment
Technological Controls
ISO/IEC 27002:2022 Control Identifier ISO/IEC 27002:2013 Control Identifier Control Name
8.1 06.2.1, 11.2.8 User endpoint devices
8.2 09.2.3 Privileged access rights
8.3 09.4.1 Information access restriction
8.4 09.4.5 Access to source code
8.5 09.4.2 Secure authentication
8.6 12.1.3 Capacity management
8.7 12.2.1 Protection against malware
8.8 12.6.1, 18.2.3 Management of technical vulnerabilities
8.9 NEW Configuration management
8.10 NEW Information deletion
8.11 NEW Data masking
8.12 NEW Data leakage prevention
8.13 12.3.1 Information backup
8.14 17.2.1 Redundancy of information processing facilities
8.15 12.4.1, 12.4.2, 12.4.3 Logging
8.16 NEW Monitoring activities
8.17 12.4.4 Clock synchronization
8.18 09.4.4 Use of privileged utility programs
8.19 12.5.1, 12.6.2 Installation of software on operational systems
8.20 13.1.1 Networks security
8.21 13.1.2 Security of network services
8.22 13.1.3 Segregation of networks
8.23 NEW Web filtering
8.24 10.1.1, 10.1.2 Use of cryptography
8.25 14.2.1 Secure development life cycle
8.26 14.1.2, 14.1.3 Application security requirements
8.27 14.2.5 Secure system architecture and engineering principles
8.28 NEW Secure coding
8.29 14.2.8, 14.2.9 Security testing in development and acceptance
8.30 14.2.7 Outsourced development
8.31 12.1.4, 14.2.6 Separation of development, test and production environments
8.32 12.1.2, 14.2.2, 14.2.3, 14.2.4 Change management
8.33 14.3.1 Test information
8.34 12.7.1 Protection of information systems during audit testing

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Sam Peters

Sam is Chief Product Officer at ISMS.online and leads the development on all product features and functionality. Sam is an expert in many areas of compliance and works with clients on any bespoke or large-scale projects.

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