Communication For ISO 27001 Requirement 7.4

What is covered under ISO 27001 Clause 7.4?

The organisation should have a plan in place for communicating, internally and externally, information about the information security management system – this could include the benefits of using an ISMS. A formal process of communication should be agreed and documented.

The process could include the following:

  • what will be communicated;
  • when it will be communicated;
  • with whom;
  • who shall own the communication; and
  • the process

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