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Ensuring Robust Information Security During Business Disruptions

ISO 27001:2022 Annex A Control 5.29 prescribes the operational adjustments that organisations ought to adopt when facing disruption, to protect information and preserve company assets.

Despite the vast array of preventive measures available to organisations who adhere to ISO 27001:2022, disruptions to business continuity and standard operations can, and do, still occur.

In order to ensure business continuity, organisations must identify their requirements for information security.

Ownership of ISO 27001:2022 Annex A Control 5.29

ISO 27001:2022 Annex A Control 5.29 addresses operational information security processes and procedures which are activated when a critical event or business disruption occurs.

Ownership of ISO 27001:2022 Annex A Control 5.29 is best assigned to a senior manager overseeing the organisation’s daily operations and continuity planning, such as the Chief Operating Officer (COO).




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General Guidance on ISO 27001:2022 Annex A 5.29

ISO 27001:2022 Annex A 5.29 dictates that information security should be an integral part of an organisation’s broader business continuity management plan.

Organisations should create plans to maintain information security and restore it if any interruption of operations or systems failure leads to a breach.

Security levels must be returned to pre-interruption levels in an expeditious manner, so as to prevent any further harm.

Organisations should take the following steps:

  1. Implement and sustain general information security measures, including corporate systems and ICT frameworks, as part of the company’s overall continuity plans.
  2. Implement procedures that strive to uphold information security measures during any interruption.
  3. When applicable, substitute controls should be applied to any information security attempts that cannot be sustained during a disruption.

Supplementary Guidance on Annex A 5.29

ISO 27001:2022 Annex A 5.29 recognises the great variability of continuity planning, granting organisations considerable scope to apply information security controls tailored to the various kinds of business interruption they could encounter.

ISO urges organisations to pay particular attention to two areas when designing a business continuity plan:

  • The divulgence of confidential information.
  • Ensuring the accuracy, reliability and integrity of information is of utmost importance.



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What Are the Changes From ISO 27001:2013?

ISO 27001:2022 Annex A 5.29 supersedes the preceding three directives 17.1.1, 17.1.2 and 17.1.3 from ISO 27001:2013.

  • 17.1.1 – Planning information security continuity
  • 17.1.2 – Implementing information security continuity
  • 17.1.3 – Verify, review and evaluate information security continuity

In acknowledging the intricate complexity of business continuity plans – and how they vary depending on the kind of interruption – ISO have made their guidance simpler by shifting away from a detailed approach and instead requesting that organisations think about a few essential elements when creating plans specific to the subject (see above).

For example, ISO 27001:2013 Annex A 17.1.2 explains:

Personnel responsible for incident response, with the capacity to manage an incident and uphold information security, are assigned.

Despite their importance for effective continuity planning, Section 5.29 does not mention incident response teams specifically, but rather trusts the organisation to consider them carefully when following the guidance notes, particularly in the following areas:

Deploy and maintain security controls for general information, business systems and ICT platforms in line with the organisation’s continuity plans.

Table of All ISO 27001:2022 Annex A Controls

In the table below you’ll find more information on each individual ISO 27001:2022 Annex A Control.

ISO 27001:2022 Organisational Controls
Annex A Control Type ISO/IEC 27001:2022 Annex A Identifier ISO/IEC 27001:2013 Annex A Identifier Annex A Name
Organisational Controls Annex A 5.1 Annex A 5.1.1
Annex A 5.1.2
Policies for Information Security
Organisational Controls Annex A 5.2 Annex A 6.1.1 Information Security Roles and Responsibilities
Organisational Controls Annex A 5.3 Annex A 6.1.2 Segregation of Duties
Organisational Controls Annex A 5.4 Annex A 7.2.1 Management Responsibilities
Organisational Controls Annex A 5.5 Annex A 6.1.3 Contact With Authorities
Organisational Controls Annex A 5.6 Annex A 6.1.4 Contact With Special Interest Groups
Organisational Controls Annex A 5.7 NEW Threat Intelligence
Organisational Controls Annex A 5.8 Annex A 6.1.5
Annex A 14.1.1
Information Security in Project Management
Organisational Controls Annex A 5.9 Annex A 8.1.1
Annex A 8.1.2
Inventory of Information and Other Associated Assets
Organisational Controls Annex A 5.10 Annex A 8.1.3
Annex A 8.2.3
Acceptable Use of Information and Other Associated Assets
Organisational Controls Annex A 5.11 Annex A 8.1.4 Return of Assets
Organisational Controls Annex A 5.12 Annex A 8.2.1 Classification of Information
Organisational Controls Annex A 5.13 Annex A 8.2.2 Labelling of Information
Organisational Controls Annex A 5.14 Annex A 13.2.1
Annex A 13.2.2
Annex A 13.2.3
Information Transfer
Organisational Controls Annex A 5.15 Annex A 9.1.1
Annex A 9.1.2
Access Control
Organisational Controls Annex A 5.16 Annex A 9.2.1 Identity Management
Organisational Controls Annex A 5.17 Annex A 9.2.4
Annex A 9.3.1
Annex A 9.4.3
Authentication Information
Organisational Controls Annex A 5.18 Annex A 9.2.2
Annex A 9.2.5
Annex A 9.2.6
Access Rights
Organisational Controls Annex A 5.19 Annex A 15.1.1 Information Security in Supplier Relationships
Organisational Controls Annex A 5.20 Annex A 15.1.2 Addressing Information Security Within Supplier Agreements
Organisational Controls Annex A 5.21 Annex A 15.1.3 Managing Information Security in the ICT Supply Chain
Organisational Controls Annex A 5.22 Annex A 15.2.1
Annex A 15.2.2
Monitoring, Review and Change Management of Supplier Services
Organisational Controls Annex A 5.23 NEW Information Security for Use of Cloud Services
Organisational Controls Annex A 5.24 Annex A 16.1.1 Information Security Incident Management Planning and Preparation
Organisational Controls Annex A 5.25 Annex A 16.1.4 Assessment and Decision on Information Security Events
Organisational Controls Annex A 5.26 Annex A 16.1.5 Response to Information Security Incidents
Organisational Controls Annex A 5.27 Annex A 16.1.6 Learning From Information Security Incidents
Organisational Controls Annex A 5.28 Annex A 16.1.7 Collection of Evidence
Organisational Controls Annex A 5.29 Annex A 17.1.1
Annex A 17.1.2
Annex A 17.1.3
Information Security During Disruption
Organisational Controls Annex A 5.30 NEW ICT Readiness for Business Continuity
Organisational Controls Annex A 5.31 Annex A 18.1.1
Annex A 18.1.5
Legal, Statutory, Regulatory and Contractual Requirements
Organisational Controls Annex A 5.32 Annex A 18.1.2 Intellectual Property Rights
Organisational Controls Annex A 5.33 Annex A 18.1.3 Protection of Records
Organisational Controls Annex A 5.34 Annex A 18.1.4 Privacy and Protection of PII
Organisational Controls Annex A 5.35 Annex A 18.2.1 Independent Review of Information Security
Organisational Controls Annex A 5.36 Annex A 18.2.2
Annex A 18.2.3
Compliance With Policies, Rules and Standards for Information Security
Organisational Controls Annex A 5.37 Annex A 12.1.1 Documented Operating Procedures
ISO 27001:2022 People Controls
Annex A Control Type ISO/IEC 27001:2022 Annex A Identifier ISO/IEC 27001:2013 Annex A Identifier Annex A Name
People Controls Annex A 6.1 Annex A 7.1.1 Screening
People Controls Annex A 6.2 Annex A 7.1.2 Terms and Conditions of Employment
People Controls Annex A 6.3 Annex A 7.2.2 Information Security Awareness, Education and Training
People Controls Annex A 6.4 Annex A 7.2.3 Disciplinary Process
People Controls Annex A 6.5 Annex A 7.3.1 Responsibilities After Termination or Change of Employment
People Controls Annex A 6.6 Annex A 13.2.4 Confidentiality or Non-Disclosure Agreements
People Controls Annex A 6.7 Annex A 6.2.2 Remote Working
People Controls Annex A 6.8 Annex A 16.1.2
Annex A 16.1.3
Information Security Event Reporting
ISO 27001:2022 Physical Controls
Annex A Control Type ISO/IEC 27001:2022 Annex A Identifier ISO/IEC 27001:2013 Annex A Identifier Annex A Name
Physical Controls Annex A 7.1 Annex A 11.1.1 Physical Security Perimeters
Physical Controls Annex A 7.2 Annex A 11.1.2
Annex A 11.1.6
Physical Entry
Physical Controls Annex A 7.3 Annex A 11.1.3 Securing Offices, Rooms and Facilities
Physical Controls Annex A 7.4 NEW Physical Security Monitoring
Physical Controls Annex A 7.5 Annex A 11.1.4 Protecting Against Physical and Environmental Threats
Physical Controls Annex A 7.6 Annex A 11.1.5 Working In Secure Areas
Physical Controls Annex A 7.7 Annex A 11.2.9 Clear Desk and Clear Screen
Physical Controls Annex A 7.8 Annex A 11.2.1 Equipment Siting and Protection
Physical Controls Annex A 7.9 Annex A 11.2.6 Security of Assets Off-Premises
Physical Controls Annex A 7.10 Annex A 8.3.1
Annex A 8.3.2
Annex A 8.3.3
Annex A 11.2.5
Storage Media
Physical Controls Annex A 7.11 Annex A 11.2.2 Supporting Utilities
Physical Controls Annex A 7.12 Annex A 11.2.3 Cabling Security
Physical Controls Annex A 7.13 Annex A 11.2.4 Equipment Maintenance
Physical Controls Annex A 7.14 Annex A 11.2.7 Secure Disposal or Re-Use of Equipment
ISO 27001:2022 Technological Controls
Annex A Control Type ISO/IEC 27001:2022 Annex A Identifier ISO/IEC 27001:2013 Annex A Identifier Annex A Name
Technological Controls Annex A 8.1 Annex A 6.2.1
Annex A 11.2.8
User Endpoint Devices
Technological Controls Annex A 8.2 Annex A 9.2.3 Privileged Access Rights
Technological Controls Annex A 8.3 Annex A 9.4.1 Information Access Restriction
Technological Controls Annex A 8.4 Annex A 9.4.5 Access to Source Code
Technological Controls Annex A 8.5 Annex A 9.4.2 Secure Authentication
Technological Controls Annex A 8.6 Annex A 12.1.3 Capacity Management
Technological Controls Annex A 8.7 Annex A 12.2.1 Protection Against Malware
Technological Controls Annex A 8.8 Annex A 12.6.1
Annex A 18.2.3
Management of Technical Vulnerabilities
Technological Controls Annex A 8.9 NEW Configuration Management
Technological Controls Annex A 8.10 NEW Information Deletion
Technological Controls Annex A 8.11 NEW Data Masking
Technological Controls Annex A 8.12 NEW Data Leakage Prevention
Technological Controls Annex A 8.13 Annex A 12.3.1 Information Backup
Technological Controls Annex A 8.14 Annex A 17.2.1 Redundancy of Information Processing Facilities
Technological Controls Annex A 8.15 Annex A 12.4.1
Annex A 12.4.2
Annex A 12.4.3
Logging
Technological Controls Annex A 8.16 NEW Monitoring Activities
Technological Controls Annex A 8.17 Annex A 12.4.4 Clock Synchronization
Technological Controls Annex A 8.18 Annex A 9.4.4 Use of Privileged Utility ProgramsAccess Rights
Technological Controls Annex A 8.19 Annex A 12.5.1
Annex A 12.6.2
Installation of Software on Operational Systems
Technological Controls Annex A 8.20 Annex A 13.1.1 Networks Security
Technological Controls Annex A 8.21 Annex A 13.1.2 Security of Network Services
Technological Controls Annex A 8.22 Annex A 13.1.3 Segregation of Networks
Technological Controls Annex A 8.23 NEW Web filtering
Technological Controls Annex A 8.24 Annex A 10.1.1
Annex A 10.1.2
Use of Cryptography
Technological Controls Annex A 8.25 Annex A 14.2.1 Secure Development Life Cycle
Technological Controls Annex A 8.26 Annex A 14.1.2
Annex A 14.1.3
Application Security Requirements
Technological Controls Annex A 8.27 Annex A 14.2.5 Secure System Architecture and Engineering PrinciplesLearning From Information Security Incidents
Technological Controls Annex A 8.28 NEW Secure Coding
Technological Controls Annex A 8.29 Annex A 14.2.8
Annex A 14.2.9
Security Testing in Development and Acceptance
Technological Controls Annex A 8.30 Annex A 14.2.7 Outsourced Development
Technological Controls Annex A 8.31 Annex A 12.1.4
Annex A 14.2.6
Separation of Development, Test and Production Environments
Technological Controls Annex A 8.32 Annex A 12.1.2
Annex A 14.2.2
Annex A 14.2.3
Annex A 14.2.4
Change Management
Technological Controls Annex A 8.33 Annex A 14.3.1 Test Information
Technological Controls Annex A 8.34 Annex A 12.7.1 Protection of Information Systems During Audit Testing




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Toby Cane is the Senior Partner Success Manager for ISMS.online. He has worked for the company for close to 4 years and has performed a range of roles, including hosting their webinars. Prior to working in SaaS, Toby was a Secondary School teacher.

ISO 27001:2022 Annex A Controls

Organisational Controls