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What is ISO 27001:2022 Certification?

ISO 27001:2022 is the globally recognised standard for Information Security Management Systems (ISMS). It integrates people, processes, and technology to ensure the confidentiality, integrity, and availability of your organisation’s information.

Certification under this standard demonstrates a robust commitment to managing information security risks and helps organisations comply with regulatory frameworks such as GDPR.

ISO/IEC 27001 Certification – Simplified for Your Success

Achieving ISO 27001:2022 Certification is a crucial step toward safeguarding your organisation’s sensitive data, ensuring compliance with international standards, and building trust with your customers. Our platform streamlines the certification process, providing all the tools and resources needed to achieve compliance efficiently and effectively.

Why is ISO 27001:2022 Certification Important?

Certification is a valuable asset that provides several benefits for organisations, including:

1. Increased Trust and Credibility

ISO 27001 certification signals to clients, partners, and stakeholders that your organisation takes information security seriously. It demonstrates that your business has implemented best practices to protect sensitive data and comply with international security standards.

2. Improved Security Framework

An ISMS certified to ISO 27001:2022 systematically manages security risks by integrating organisational, technical, and physical controls. This proactive approach reduces vulnerabilities and enhances your overall security posture.

3. Regulatory Compliance

ISO 27001:2022 helps ensure compliance with legal requirements, such as GDPR and other industry-specific regulations. By aligning your ISMS with this standard, your organisation reduces the risk of fines and legal penalties associated with data breaches.

4. Business Growth and Competitive Advantage

Certification offers a competitive edge in both domestic and international markets. Many B2B clients and partners require ISO 27001 certification as a prerequisite for doing business, especially in sectors such as IT, healthcare, and finance.

5. Cost Savings and Risk Mitigation

By preventing data breaches and improving operational efficiency, ISO 27001 can reduce the costs associated with security incidents, non-compliance fines, and business disruptions.




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How to Achieve ISO 27001:2022 Certification

Achieving certification involves a well-structured approach that includes the following steps:

1. Define the Scope of Your ISMS

Clearly identify the areas of your business covered by your ISMS. This should align with your business goals and include all relevant assets, processes, and stakeholders (ISO 27001:2022 Clause 4).

2. Conduct a Risk Assessment

Perform a thorough risk assessment to identify potential threats and vulnerabilities to your organisation’s information assets. Prioritise risks based on likelihood and impact, and develop a risk treatment plan that addresses these risks with appropriate security controls (ISO 27001:2022 Clause 6.1.2).

3. Implement Security Controls from Annex A

Apply tailored security controls to mitigate risks. Annex A of ISO 27001:2022 contains 93 controls covering areas like access management, incident response, and threat detection. These controls should be integrated into daily operations to ensure continuous protection.

4. Prepare for the Two-Stage Certification Audit

The certification process consists of two audits:

  • Stage 1: Review of documentation to ensure all required processes and controls are in place.
  • Stage 2: A more thorough evaluation of your ISMS implementation, where auditors will interview staff and assess real-world application of security controls.

5. Continuous Improvement

Certification is not a one-time event; it requires ongoing surveillance audits and updates to your ISMS. Regular reviews ensure your organisation adapts to emerging threats and maintains compliance over time.

Key Benefits of ISO 27001:2022 Certification

ISO 27001:2022 Certification brings wide-ranging benefits to all stakeholders:

For Your Business:

  • Protect valuable data and intellectual property
  • Enhance your reputation by demonstrating a commitment to security
  • Gain a competitive advantage in B2B markets
  • Attract new clients and retain existing customers through improved trust

For Your Staff:

  • Increased confidence in organisational security
  • Training opportunities to enhance security skills
  • Clear policies and procedures that guide daily operations
  • Pride in contributing to a secure and compliant business environment

For Your Customers:

  • Trust in your ability to safeguard their data
  • Reduced risk of breaches, ensuring continuity of service
  • Lower onboarding costs for clients, particularly in industries that mandate ISO 27001 certification

iso 27001 certification benefits

Maintaining Your ISO 27001 Certification

Achieving ISO 27001:2022 certification is only the beginning of a continuous process to ensure your organisation's information security remains robust and up-to-date. ISO 27001 certification is awarded for a three-year period, but maintaining it requires regular reviews, updates, and audits.

Ongoing Surveillance Audits

After the initial certification, your organisation will need to undergo regular surveillance audits, typically conducted annually. These audits assess whether your Information Security Management System (ISMS) continues to meet the requirements of ISO 27001:2022 and remains effective in managing information security risks.

Auditors will evaluate how well you are maintaining and improving your ISMS in response to evolving risks and changes in your business environment.

Internal Audits and Management Reviews

Your organisation should conduct internal audits at least annually to ensure compliance with the ISMS and identify any areas that need improvement. Regular management reviews are also necessary to ensure that top-level management is involved in evaluating the performance of the ISMS, making any required changes, and setting security objectives for the future.

Continuous Improvement

Maintaining certification is not about staying static; it requires continuous improvement of your ISMS.

As new threats emerge and technologies evolve, your security controls and policies should be updated to reflect the changing landscape. ISO 27001 encourages organisations to adopt a proactive approach to risk management, continually refining security measures to ensure ongoing compliance and protection.

Recertification Every Three Years

Every three years, your organisation will need to undergo a full recertification audit. This process is more comprehensive than the annual surveillance audits, requiring an in-depth review of your ISMS and ensuring it meets all the requirements of the ISO 27001:2022 standard.

Successfully passing this audit will renew your certification for another three-year period.

The Role of ISMS.online in Maintaining Certification

Our platform helps simplify the process of maintaining your ISO 27001 certification. With built-in tools for continuous monitoring, document management, and audit tracking, ISMS.online ensures your organisation is always ready for audits and stays compliant with the latest requirements.

Whether it's internal audits, updating risk assessments, or managing policy changes, ISMS.online provides a structured and efficient approach to maintaining your certification.

By continuously monitoring and improving your ISMS, your organisation will not only maintain its certification but also strengthen its overall security posture, ensuring long-term success and resilience against new threats.




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How Many Companies Are ISO 27001 Certified?

ISO 27001 has become the most popular information security standard worldwide, with a growing number of organisations adopting it to protect their sensitive information and comply with international security standards. Since its inception, the number of companies certified to the ISO 27001 standard has steadily increased, reflecting its global importance.

As of recent reports, tens of thousands of organisations across various industries have achieved ISO 27001 certification. Since 2006, there has been a consistent rise in certifications, driven by growing awareness of the importance of information security and the need for compliance with data protection regulations like GDPR.

This widespread adoption underscores the trust that businesses, regulators, and customers place in ISO 27001 certification as a marker of robust security practices.

Below you can see the number of certificates since 2006:

Year ISO 27001 Certified Companies
2006 5,797
2007 7,732
2008 9,246
2009 12,935
2010 15,626
2011 17,355
2012 19,620
2013 21,604
2014 23,005
2015 27,536
2016 39,501
2017 33,290
2018 36,362
2019 44,486
2020 58,687
2021 71,549

Source: The ISO Survey of Management System Standard Certifications

ISO 27001 Certification for Healthcare

Healthcare organisations manage vast amounts of sensitive personal data, including medical records, patient information, and billing details. In an era of increasing cyberattacks and stringent regulatory requirements, such as HIPAA in the U.S. and GDPR in Europe, ISO 27001:2022 certification offers a crucial framework for securing this data.

Why Healthcare Needs ISO 27001

Healthcare organisations face significant risks in protecting patient data and complying with privacy regulations. ISO 27001:2022 ensures that healthcare providers implement robust security controls, from encrypting patient information to managing access to electronic health records (EHRs). By obtaining certification, healthcare organisations can:

  • Reduce data breach risks: ISO 27001’s focus on risk assessment helps healthcare entities identify vulnerabilities and implement strategies to mitigate them.
  • Ensure compliance: Many countries have strict healthcare privacy regulations, and ISO 27001 certification supports alignment with these laws, reducing the risk of fines and legal consequences.
  • Enhance patient trust: As healthcare data breaches rise, patients are increasingly concerned about how their information is handled. Certification demonstrates a commitment to safeguarding personal health data.

Benefits of ISO 27001 for Healthcare

  1. Enhanced data security for patient records
  2. Compliance with regulations like HIPAA and GDPR
  3. Reduction in data breaches and associated costs
  4. Greater trust from patients and healthcare partners

ISO 27001 Certification for Financial Services

The financial services industry, including banks, insurance companies, and investment firms, is highly targeted by cybercriminals due to the sensitive financial data they handle. ISO 27001:2022 certification offers a vital framework for protecting these assets while meeting both regulatory and customer expectations.

Why Financial Services Need ISO 27001

Financial services organisations face unique challenges in managing sensitive information, including credit card details, customer data, and confidential transaction records. With regulations such as PCI-DSS and GDPR in place, the need for effective information security measures is more critical than ever. ISO 27001:2022 provides financial institutions with:

  • Improved risk management: By systematically identifying risks and implementing controls, financial services companies can better protect against cyber threats
  • Regulatory compliance: ISO 27001 implementation supports compliance with global regulations, helping organisations meet the stringent demands of financial authorities
  • Customer confidence: Trust is essential in the financial sector. ISO 27001 certification demonstrates to customers and partners that your organisation takes information security seriously

Benefits of ISO 27001 for Financial Services

  1. Stronger protection of financial data
  2. Compliance with regulatory frameworks like PCI-DSS
  3. Increased trust from clients and business partners
  4. Mitigated risks of costly data breaches



ISMS.online supports over 100 standards and regulations, giving you a single platform for all your compliance needs.

ISMS.online supports over 100 standards and regulations, giving you a single platform for all your compliance needs.




ISO 27001 Certification for Small Businesses

ISO 27001:2022 certification is not just for large enterprises; small businesses can also benefit significantly from achieving certification. In fact, with the increasing risk of cyberattacks and data breaches, small businesses are becoming more vulnerable, making information security a top priority. Certification offers a structured and scalable approach to managing security risks, regardless of your organisation’s size.

Why Small Businesses Need ISO 27001 Certification

Small businesses are often perceived as easier targets by cybercriminals because they may not have the same level of security controls as larger organisations. ISO 27001:2022 certification helps small businesses mitigate these risks by implementing a systematic approach to protecting sensitive data. Here’s why it’s especially valuable for small businesses:

  1. Building Trust and Credibility: Certification signals to clients, partners, and stakeholders that your business is committed to protecting information. This can be a key differentiator when competing for contracts, especially in industries that mandate security certifications.
  2. Compliance with Regulations: ISO 27001 certification helps small businesses comply with industry regulations and legal requirements, such as GDPR. Compliance is critical to avoiding fines and maintaining the trust of your customers.
  3. Cost-Effective Risk Management: Implementing ISO 27001 doesn’t have to be costly or resource-intensive for small businesses. The framework is flexible, allowing organisations to scale their ISMS based on their specific needs, risks, and resources. This makes it an efficient and affordable option for small businesses looking to enhance their security posture.
  4. Competitive Advantage: Many larger organisations require their suppliers and partners to get ISO 27001 certified. By achieving certification, small businesses can access new markets and business opportunities that would otherwise be out of reach.

How ISMS.online Supports Small Businesses

ISMS.online simplifies the certification process for small businesses by providing all the necessary tools and resources in one platform. From risk assessments to policy management, our platform offers a streamlined and cost-effective way to achieve and maintain ISO 27001 certification. With user-friendly interfaces and pre-configured templates, even businesses with limited IT resources can confidently manage their ISMS.

Benefits of ISO 27001 for Small Businesses

  • Enhanced protection of sensitive customer data: By identifying and addressing vulnerabilities, small businesses can better protect their clients’ information.
  • Increased trust and credibility: Certification demonstrates that your business takes security seriously, which can help attract new customers and retain existing ones.
  • Compliance with industry regulations: Meeting legal requirements, such as GDPR, ensures that your business avoids costly penalties and maintains a strong reputation.
  • Business growth: Certification can open doors to larger contracts and partnerships that require a commitment to information security.

For small businesses, ISO 27001 certification is a practical way to safeguard their data, comply with regulations, and build trust with stakeholders, all while maintaining a competitive edge in their industry.

How ISMS.online Can Simplify Your Certification Journey

Our platform provides all the tools your organisation needs to achieve and maintain ISO 27001:2022 certification, including:

  • Risk Assessment Tools: Efficiently identify, evaluate, and manage information security risks.
  • Policy Management: Manage and update security policies with built-in templates and version control.
  • Audit Management: Track and prepare for internal and external audits with comprehensive documentation tools.

By streamlining these processes, ISMS.online helps you reduce time and costs associated with certification, making it easier to integrate ISO 27001 into your business strategy.

ISO 27001 Certification Frequently Asked Questions

What is the difference between ISO 27001:2022 certification and compliance?

Compliance means your organisation follows the principles of ISO 27001, but certification requires a third-party auditor to verify that you meet all the requirements outlined in the standard. Certification provides an external stamp of approval and often carries more weight in the market.

How long does the ISO 27001:2022 certification process take?

The timeline for certification can vary depending on the size and complexity of your organisation, but it generally takes between 6 to 12 months to implement the necessary controls and pass both stages of the audit.

Is ISO 27001:2022 relevant for small businesses?

Yes, even small businesses can benefit from ISO 27001 certification. Many industries require certification to handle sensitive data, and it helps establish trust with clients and partners, regardless of the organisation’s size.

How much does ISO 27001 certification cost?

Costs vary based on the scope and size of the organisation. Certification audit costs typically range from £1,000 to £5,000 for small to medium-sized businesses. The primary cost is usually the internal time and resources dedicated to implementing the ISMS.

How does ISO 27001:2022 align with other standards like ISO 9001?

ISO 27001 can be integrated with other standards like ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) to create a comprehensive, unified management system. This integration helps streamline processes, improve efficiency, and ensure compliance across multiple domains.

Ready to Get Certified With ISMS.online?

With ISMS.online, you can simplify your ISO 27001:2022 certification process and achieve compliance with confidence. Our platform offers step-by-step guidance to help you through the certification journey. Get Started Today!

Book a demo and see how our platform can support your certification journey, from initial setup to final audit and beyond.

ISO 27001:2022 certification is a powerful tool for businesses that want to demonstrate their commitment to security, compliance, and risk management. By partnering with ISMS.online, your organisation can streamline the certification process and unlock new opportunities for growth.

Download our whitepaper

The return on investment from an ISO 27001 ISMS can be more fully explored in our whitepaper; Planning the Business Case for an ISMS.

The whitepaper further explores the opportunities and threats, benefits and consequences, and also offers up a range of tools and exercises to help.

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Sam Peters

Sam is Chief Product Officer at ISMS.online and leads the development on all product features and functionality. Sam is an expert in many areas of compliance and works with clients on any bespoke or large-scale projects.

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ISO 27001

How G Games unlocked collaborative, centralised compliance management

G Games had an existing but decentralised information security management system (ISMS). This took the form of a series of policies located in Dropbox, with unique versions of each policy created to demonstrate the business’s alignment with varying regulatory requirements and facilitate auditing by different regulatory authorities.

While G Games’ processes were effective, version control posed a challenge – the team had difficulty finding the latest versions of policies, while compliance activities and processes took place in disparate areas. G Games’ CCO and Co-Founder, Helen Walton, and her team knew that the business needed a more centralised approach to compliance management.

A centralised platform would enable them to more easily and efficiently demonstrate compliance with requirements when running separate security audits with various regulators. Achieving ISO 27001 certification was also a top priority; the business needed a platform that would streamline the process.

“We needed a single source of truth that aligned all of these requirements, and which integrated easily into our existing processes.”

Helen Walton Chief Commercial Officer and Co-Founder, G Games

The G Games team chose the ISMS.online platform as a centralised repository for their ISO 27001 and broader information security compliance management. Helen and her team quickly transferred their existing policies and processes into the platform and built out a robust and more efficient ISMS. Leveraging the ISO 27001 tips and support included in the 11-step Assured Results Method also helped the team streamline the compliance process.

“I loved how ISMS presented the requirements, a typical response and a series of tips and explanations. It was really intuitive and helpful.”

Helen Walton Chief Commercial Officer and Co-Founder, G Games

Helen added: “At first, I’d been worried this was just a kind of glorified filing system. I was deeply sceptical about the value. But I soon realised how effective it was as a dynamic process linking the different relevant processes together and holding everything in one place.”

With ISMS.online’s built-in version control, the G Games team can now dynamically review, update, and share compliance documentation without searching for the most up-to-date version. The platform’s automated review reminders also ensure consistent oversight.

“The biggest difference for us was proper versioning and being confident everything was up to date and effectively reviewed.”

Helen Walton Chief Commercial Officer and Co-Founder, G Games

“It just simplified everything and gave me far greater confidence that we were in control of the process.”

Helen Walton Chief Commercial Officer and Co-Founder, G Games

G Games’ compliance management is consolidated within the ISMS.online platform, enabling easy version control, clear audit trails, simplified evidence management and streamlined compliance. The business successfully achieved ISO 27001 certification within just six months of onboarding with ISMS.online and transferring their disparate compliance activities into the platform.

“The ease of running the process and passing our annual surveillance all in one place means we reduce the effort of proving our compliance and can focus instead on ensuring we are actually doing it.”

Helen Walton Chief Commercial Officer and Co-Founder, G Games

Helen and the G Games team can now focus on implementing, managing, and improving their information security posture rather than spending time and resources on finding and managing documentation. The business’s robust, unified ISMS ensures policies, risks, assets, and evidence are easily accessible and manageable.

“The most useful feature was having the risk maps, asset registers, interested parties maps, etc., all in one place. It felt like being walked through the process and knowing nothing would be forgotten or missed.”

Helen Walton Chief Commercial Officer and Co-Founder, G Games

G Games has also leveraged the ISMS.online platform to improve collaboration across departments. Collectively, they’ve built a comprehensive and robust approach to information security compliance that is translated organisation-wide.

“The collaboration between operations, compliance, finance and development has been incredibly positive and has formed a basis for more of our operations and service delivery review work.”

Helen Walton Chief Commercial Officer and Co-Founder, G Games

“We knew that, as long as we followed what was in ISMS.online, our surveillance process would be easy.”

Helen Walton Chief Commercial Officer and Co-Founder, G Games

With ISO 27001 certification achieved and in hand, the G Games team are currently focusing on evolving compliance challenges in the iGaming industry.

In preparation to enter the US market, they’re also adapting and aligning their compliance management with US-specific regulatory requirements. In a competitive and highly regulated industry, G Games stays ahead of the curve with an unwavering focus on proactive compliance, efficiently managing and securing customer, business and partner data.

“We’ll be entering the US market next, and there are more and more compliance challenges coming for the iGaming industry – we’ll be adapting and building on our current platform to prepare for both.”

Helen Walton Chief Commercial Officer and Co-Founder, G Games

ISO 27001

How LearnSci demonstrates robust security management and streamlines partner onboarding with ISO 27001 certification

LearnSci partners directly with universities to provide digital educational resources, meaning that the business holds a significant amount of student, assessment and assignment data. The 2025 Cyber Security Breaches Survey found that 97% of higher education institutions identified a breach or cyber attack in the last year. As such, potential suppliers are held to stringent security requirements; achieving ISO 27001 certification was crucial for the business, enabling LearnSci to demonstrate its robust security practices.

Katy Aldrich, Operations Lead at LearnSci, said: “Universities integrate parts of our system into theirs, and we store student data on our side. We need to be really careful to protect that data. The universities have big procurement processes to go through when they’re licensing any new software, and ISO 27001 gives you a big tick there.”

“We wanted to be ISO 27001 certified to show that we take care of the data we’ve been given, and that we consider data security across the organisation.”

Katy Aldrich Operations Lead, LearnSci

Katy and the Learning Science team had tried to implement ISO 27001 using various document and policy templates. However, after implementation progress stalled, they realised they needed a tool with which they could build a complete, effective information security management system (ISMS) and align it with ISO 27001 best practice requirements.

“We’d tried a few different things; nothing was really working, and we weren’t making any progress. We tried a couple of policy template packs, but we didn’t have the infrastructure within the company and the background of risk registers and asset registers. We needed something that provided more than just a starting point for the policies.”

Katy Aldrich Operations Lead, LearnSci

The business implemented ISMS.online to manage ISO 27001 compliance, using the platform to centralise policies, tasks, risk management, evidence collection and more. Working with their dedicated Customer Success Manager and using ISMS.online’s Assured Results Method (ARM), LearnSci took a step-by-step approach to compliance, truly embedding information security across the business.

“The pre-written policy and control templates provided a good scaffolding – 90% of what we needed was there. We could remove parts that weren’t relevant to us and add in things that were.”

Katy Aldrich Operations Lead, LearnSci

Katy added: “Starting with nothing and trying to work out how to align the standard, which is written in a very specific way, and then interpreting that into our company, would have been much harder. Having that starting point was really important for us.”

LearnSci also made use of the platform’s policy packs feature to foster a culture of compliance awareness. How the business uses policy packs aligns directly with ISO 27001’s employee training and awareness requirements and helps LearnSci to ensure employees across the organisation know their information security roles and responsibilities.

“We use ISMS.online to share key policies; when new people start, we send them a policy pack which has 15 or 20 key policies they need to consider in their day-to-day work. Then we can regularly re-publish that policy pack and get everyone to check they’re still familiar with the policies, because you could easily read something and then forget about it. That was helpful during our certification audit, because we could prove that we put the relevant policies in front of people, and they read them.”

“Following the ARM method helped us identify the areas we needed to concentrate on to progress.”

Katy Aldrich Operations Lead, LearnSci

The LearnSci team built out their ISMS and embedded information security processes into the business across the course of three years, and successfully achieved ISO 27001 certification first-time in 2025.

“By the time we got to the audits, we had a system that we had been building on for a couple of years, worked well for us, and that we knew our way around. The whole company was familiar with the platform because we’d had a couple of rounds of getting them to read their policy packs and getting other people involved to record risks or use the incident tracker,” Katy said. “So, when auditors asked us about something, we could point them in the right direction. They commented that it was really well set up.”

Being ISO 27001 certified is expected to save Katy and the team valuable time and resources when working with universities. The biggest impact will be when LearnSci onboards new partners: having ISO 27001 certification in many cases eliminates the need for the team to fill in intensive information security questionnaires. Instead, the certification demonstrates the business’s robust information security management.

“ISO 27001 certification gives the partner confidence that we’ve been externally certified, and we’ve got the data security element covered. It’s a big win for us, and it’s a win for them.”

Katy Aldrich Operations Lead, LearnSci

“A couple of information security questionnaires I did last year had a long form, and the first question is: “Are you ISO 27001 certified?” If you can tick that box and give your certificate number, you don’t have to fill in the form.”

LearnSci has also achieved significant cost savings by using the ISMS.online platform.

“If you take into the account the cost of the system and the cost of our time, it’s much less than the cost of employing someone in a compliance officer role. We wouldn’t be able to employ someone of the right level to do that, because we’d still need time from other people in the company.”

The LearnSci team are proud to have achieved ISO 27001 and are planning publicity around this, as well as how to maintain high standards it sets. They will be leveraging the certification in discussions around upcoming sales and renewals during the next few months, as universities start to look at resourcing for the next academic year.

“Our ISO 27001 certification is really going to come into play in the next six months as we enter our peak sales season.”

Katy Aldrich Operations Lead, LearnSci

ISO 27001

How Mesh-AI achieved ISO 27001 certification in just six months

As a relatively young company—just three years old—Mesh-AI found itself navigating a common but critical hurdle: proving its information security credentials to prospective enterprise customers. With a growing client base in heavily regulated sectors, the team faced increasingly stringent supplier security requirements.

“When talking with one of our clients it was flagged that in order to carry out work beyond the PoC, we needed to be ISO certified to show that we were able to demonstrate our compliance with their strict supply chain requirements.”

Tom Mahoney Operations & Staffing Director, Mesh-AI

Although Mesh-AI already had a foundational information security policy, it didn’t meet the depth or structure required by ISO 27001. The team recognised that achieving certification would not only demonstrate their commitment to security, it would give them a competitive edge in securing multi-year, high-value contracts.

“We had one extensive infosec policy, which did capture the majority of what we needed, but [with ISO 27001] we were essentially going from a standing start.”

Tom Mahoney Operations & Staffing Director, Mesh-AI

To fast-track their path to ISO 27001 certification, Mesh-AI turned to the ISMS.online platform. The team used it to structure their compliance journey, from initial planning to successful audit with one centralised, easy-to-use system.

They began by customising ISMS.online’s pre-written policy and control templates using the platform’s ‘Adopt, Adapt, Add’ approach, aligning them with Mesh-AI’s internal processes and saving valuable time and effort.

“The adopt, adapt, add templates were perfectly aligned with our processes and made for quick work.”

Tom Mahoney Operations & Staffing Director, Mesh-AI

Automation features played a key role in staying on track. Task reminders helped ensure deadlines weren’t missed, and role-based access allowed teams beyond the core infosec group, like HR, to contribute directly to the platform. This meant tasks didn’t pile up with a small number of people, and progress could continue across departments.

In turn, this allowed Mesh AI and the team to focus on implementing the information security controls and policies required for ISO 27001.

“Having everything in one place where we can navigate quickly and update things quickly really helps. The auto-reminders are a game changer because otherwise, tasks would probably sit there until we remember they exist.”

Tom Mahoney Operations & Staffing Director, Mesh-AI

Throughout the journey, Mesh-AI had support from the ISMS.online team whenever they needed it, ensuring they stayed confident and compliant every step of the way.

“Any questions we had, either Louis answered them or escalated where needed.”

Tom Mahoney Operations & Staffing Director, Mesh-AI

In just six months, Mesh-AI achieved ISO 27001 certification—going from a basic infosec policy to a fully operational ISMS with no non-conformities at audit. The certification was completed with Alcumus ISOQAR, an ISMS.online auditor partner.

“We’ve managed to go from zero to ISO 27001 certification in six months.”

Tom Mahoney Operations & Staffing Director, Mesh-AI

Certification has already begun opening new doors for Mesh-AI—giving clients the assurance they need, strengthening the company’s credibility in regulated markets, and positioning the business to secure larger, more complex contracts in future.

ISO 27001

Winter Watches: Our 6 Favourite ISMS.online Webinars of 2024

In 2024, we saw cyber threats increase, data breach costs rise to record levels, and regulatory restrictions tighten as regulations like NIS 2 and the EU AI Act came into effect. Implementing a robust information security strategy is no longer a nice-to-have for organisations, but a mandatory requirement. Applying information security best practices helps businesses mitigate the risk of cyber incidents, avoid costly regulatory fines, and grow customer trust by securing sensitive information. Our top six favourite webinars in our ‘Winter Watches’ series are a must-watch for businesses looking to boost their information security compliance. Covering everything from transitioning to the latest ISO 27001 update to navigating NIS 2 and DORA, these key webinars offer top tips and vital advice from industry experts on establishing, managing, and continuously improving your information security management. Whether you need guidance on implementing the new ISO 42001 standard, support transitioning from ISO 27001:2013 to ISO 27001:2022 or advice on complying with new or upcoming regulations, our top webinars offer advice to help you along the path to success. Transitioning to ISO 27001:2022: Key Changes and Effective Strategies In October 2025, the transition period between the ISO 27001:2013 standard and the latest ISO 27001:2022 standard ends. For organisations certified to the 2013 iteration of ISO 27001, making the switch to compliance with the latest version of the standard can seem daunting. In ‘Transitioning to ISO 27001:2022’, our expert speakers discuss the changes introduced by the new standards and offer guidance on effectively transitioning from the 2013 to 2022 version. Toby Cane, Sam Peters and Christopher Gill provide practical advice on successfully implementing ISO 27001:2022 within your business, discussing: The core changes to the standard, including revised requirements and new Annex A controls The steps you need to take to maintain compliance with ISO 27001:2022 How to build a transition strategy that reduces disruption and ensures a smooth migration to the new standard. This webinar is essential viewing for information security professionals, compliance officers and ISMS decision-makers ahead of the mandatory transition deadline, with under a year to go. Watch Now ISO 42001 Explained: Unlocking Secure AI Management In Your Business Last December, the International Organisation for Standardisation released ISO 42001, the groundbreaking framework designed to help businesses ethically develop and deploy systems powered by artificial intelligence (AI). The ‘ISO 42001 Explained’ webinar provides viewers with an in-depth understanding of the new ISO 42001 standard and how it applies to their organisation. You’ll learn how to ensure your business’s AI initiatives are responsible, ethical and aligned with global standards as new AI-specific regulations continue to be developed across the globe. Our host Toby Cane is joined by Lirim Bllaca, Powell Jones, Iain McIvor and Alan Baldwin. Together, they break down the core principles of ISO 42001 and cover everything you need to know about the AI management standard and the AI regulatory landscape, including: A deep dive into the structure of ISO 42001, including its scope, purpose and core principles The unique challenges and opportunities presented by AI and the impact of AI on your organisation’s regulatory compliance An actionable roadmap for ISO 42001 compliance. Gain a clear understanding of the ISO 42001 standard and ensure your AI initiatives are responsible using insights from our panel of experts. Watch Now Mastering NIS 2 Compliance: A Practical Approach with ISO 27001 The European Union’s NIS 2 Directive entered into force in October, bringing stricter cybersecurity and reporting requirements for businesses across the EU. Does your business comply with the new regulation? In our in-depth ‘Mastering NIS 2 Compliance: A Practical Approach with ISO 27001’ webinar, we break down the new regulation and how the ISO 27001 framework can provide a roadmap to successful NIS 2 compliance. Our panel of compliance experts Toby Cane, Luke Dash, Patrick Sullivan and Arian Sheremeti discuss how organisations affected by NIS 2 can ensure they meet requirements. You’ll learn: The key provisions of the NIS 2 Directive and how they impact your business How ISO 27001 maps to NIS 2 requirements for more efficient compliance How to conduct risk assessments, develop incident response plans and implement security controls for robust compliance. Gain a deeper understanding of NIS 2 requirements and how ISO 27001 best practices can help you efficiently, effectively comply: Watch Now Securing Your Cloud Setup: Unlocking the Power of ISO 27017 & 27018 Compliance Cloud adoption is accelerating, but with 24% of organisations experiencing cloud security incidents last year, standards like ISO 27017 and ISO 27018 are essential for ensuring security, privacy, and long-term business competitiveness. In our webinar, expert speakers Toby Cane, Chris Gill, Iain McIvor and Alan Baldwin explain how these standards can strengthen your organisation’s security posture to reinforce cloud security and enable strategic growth. You’ll discover: What the ISO 27017 and ISO 27018 standards cover, including their scope and objectives Insight into the risks associated with cloud services and how implementing security and privacy controls can mitigate these risks The security and privacy controls to prioritise for NIS 2 compliance. Discover actionable takeaways and top tips from experts to help you improve your organisation’s cloud security stance: Watch Now Building Digital Trust: An ISO 27001 Approach to Managing Cybersecurity Risks Recent McKinsey research showing that digital trust leaders will see annual growth rates of at least 10% on their top and bottom lines. Despite this, the 2023 PwC Digital Trust Report found that just 27% of senior leaders believe their current cybersecurity strategies will enable them to achieve digital trust. Our ‘Building Digital Trust: An ISO 27001 Approach to Managing Security Risks’ webinar explores the challenges and opportunities for building digital trust, with a focus on how ISO 27001, the information security standard, can help. Our expert panel, Toby Cane and Gillian Welch, share practical advice and key steps for businesses looking to establish and maintain digital trust. In the 45-minute session, you’ll learn: Best practices for building and maintaining digital trust, including using ISO 27001 The importance of digital trust for businesses How cyber attacks and data breaches impact digital trust. Aimed at CEOs, board members and cybersecurity professionals, this vital webinar provides key insights into the importance of digital trust and how to build and maintain it in your organisation: Watch Now Navigating DORA Compliance with ISO 27001: A Roadmap to Digital Resilience The Digital Operational Resilience Act (DORA) comes into effect in January 2025 and is set to redefine how the financial sector approaches digital security and resilience. With requirements focused on strengthening risk management and enhancing incident response capabilities, the regulation adds to the compliance demands impacting an already highly regulated sector. Financial institutions’ need for a robust compliance strategy and increased digital resilience has never been greater. In ‘Navigating DORA Compliance with ISO 27001: A Roadmap to Digital Resilience’, speakers Toby Cane, Luke Sharples and Arian Sheremeti discuss how leveraging the ISO 27001 standard can help your organisation seamlessly achieve DORA compliance. They cover: DORA's core requirements and how they impact your business. How ISO 27001 provides a structured, practical path to compliance. Actionable steps for conducting gap analyses, managing third-party risks, and implementing incident response plans. Best practices for building resilient digital operations that go beyond simple compliance. Gain an in-depth understanding of DORA requirements and how ISO 27001 best practices can help your financial business comply: Watch Now Unlock Robust Compliance in 2025 Whether you’re just starting your compliance journey or looking to mature your security posture, these insightful webinars offer practical advice for implementing and building robust cybersecurity management. They explore ways to implement key standards like ISO 27001 and ISO 42001 for improved information security and ethical AI development and management. Continuously improve your information security management with ISMS.online – be sure to bookmark the ISMS.online webinar library. We regularly add new sessions with actionable tips and industry trends.
ISO 27001

An Integrated Approach: How ISMS.online Achieved ISO 27001 and ISO 27701 Recertification

In October 2024, we attained recertification to ISO 27001, the information security standard, and ISO 27701, the data privacy standard. With our successful recertification, ISMS.online enters its fifth three-year certification cycle—we've held ISO 27001 for over a decade! We're pleased to share that we achieved both certifications with zero non-conformities and plenty of learning. How did we ensure we effectively managed and continued to improve our data privacy and information security? We used our integrated compliance solution – Single Point of Truth, or SPoT, to build our integrated management system (IMS). Our IMS combines our information security management system (ISMS) and privacy information management system (PIMS) into one seamless solution. In this blog, our team shares their thoughts on the process and experience and explains how we approached our ISO 27001 and ISO 27701 recertification audits. What is ISO 27701? ISO 27701 is a privacy extension to ISO 27001. The standard provides guidelines and requirements for implementing and maintaining a PIMS within an existing ISMS framework. Why Should Organisations Look to Implement ISO 27701? Organisations are responsible for storing and handling more sensitive information than ever before. Such a high - and increasing - volume of data offers a lucrative target for threat actors and presents a key concern for consumers and businesses to ensure it's kept safe. With the growth of global regulations, such as GDPR, CCPA, and HIPAA, organisations have a mounting legal responsibility to protect their customers' data. Globally, we're steadily moving towards a compliance landscape where information security can no longer exist without data privacy. The benefits of adopting ISO 27701 extend beyond helping organisations meet regulatory and compliance requirements. These include demonstrating accountability and transparency to stakeholders, improving customer trust and loyalty, reducing the risk of privacy breaches and associated costs, and unlocking a competitive advantage. Our ISO 27001 and ISO 27701 Recertification Audit Preparation As this ISO 27701 audit was a recertification, we knew that it was likely to be more in-depth and have a larger scope than a yearly surveillance audit. It was scheduled to last 9 days in total. Also, since our previous audit, ISMS.online has moved HQ, gained another office and had several personnel changes. We were prepared to address any non-compliances caused by these changes, should the auditor find any. IMS Review Before our audit, we reviewed our policies and controls to ensure that they still reflected our information security and privacy approach. Considering the big changes to our business in the past 12 months, it was necessary to ensure that we could demonstrate continual monitoring and improvement of our approach. This included ensuring that our internal audit programme was up to date and complete, we could evidence recording the outcomes of our ISMS Management meetings, and that our KPIs were up to date to show that we were measuring our infosec and privacy performance. Risk Management and Gap Analysis Risk management and gap analysis should be part of the continual improvement process when maintaining compliance with both ISO 27001 and ISO 27701. However, day-to-day business pressures may make this difficult. We used our own ISMS.online platform project management tools to schedule regular reviews of the critical elements of the ISMS, such as risk analysis, internal audit programme, KPIs, supplier assessments, and corrective actions. Using Our ISMS.online Platform All information relating to our policies and controls is held in our ISMS.online platform, which is accessible by the whole team. This platform enables collaborative updates to be reviewed and approved and also provides automatic versioning and a historical timeline of any changes. The platform also automatically schedules important review tasks, such as risk assessments and reviews, and allows users to create actions to ensure tasks are completed within the necessary timescales. Customisable frameworks provide a consistent approach to processes such as supplier assessments and recruitment, detailing the important infosec and privacy tasks that need to be performed for these activities. What to Expect During an ISO 27001 and ISO 27701 Audit During the audit, the auditor will want to review some key areas of your IMS, such as: Your organisation's policies, procedures, and processes for managing personal data or information security Evaluate your information security and privacy risks and appropriate controls to determine whether your controls effectively mitigate the identified risks. Assess yourincident management. Is your ability to detect, report, investigate, and respond to incidents sufficient? Examine your third-party management to ensure adequate controls are in place to manage third-party risks. Check your training programmes adequately educate your staff on privacy and information security matters. Review your organisation's performance metrics to confirm they meet your outlined privacy and information security objectives. The External Audit Process Before your audit begins, the external auditor will provide a schedule detailing the scope they want to cover and if they would like to talk to specific departments or personnel or visit particular locations. The first day starts with an opening meeting. Members of the executive team, in our case, the CEO and CPO, are present to satisfy the auditor that they manage, actively support, and are engaged in the information security and privacy programme for the whole organisation. This focuses on a review of ISO 27001 and ISO 27701 management clause policies and controls. For our latest audit, after the opening meeting ended, our IMS Manager liaised directly with the auditor to review the ISMS and PIMS policies and controls as per the schedule. The IMS Manager also facilitated engagement between the auditor and wider ISMS.online teams and personnel to discuss our approach to the various information security and privacy policies and controls and obtain evidence that we follow them in day-to-day operations. On the final day, there is a closing meeting where the auditor formally presents their findings from the audit and provides an opportunity to discuss and clarify any related issues. We were pleased to find that, although our auditor raised some observations, he did not discover any non-compliance. People, Processes and Technology: A Three-Pronged Approach to an IMS Part of the ISMS.online ethos is that effective, sustainable information security and data privacy are achieved through people, processes and technology. A technology-only approach will never be successful. A technology-only approach focuses on meeting the standard's minimum requirements rather than effectively managing data privacy risks in the long term. However, your people and processes, alongside a robust technology setup, will set you ahead of the pack and significantly improve your information security and data privacy effectiveness. As part of our audit preparation, for example, we ensured our people and processes were aligned by using the ISMS.online policy pack feature to distribute all the policies and controls relevant to each department. This feature enables tracking of each individual's reading of the policies and controls, ensures individuals are aware of information security and privacy processes relevant to their role, and ensures records compliance. A less effective tick-box approach will often: Involve a superficial risk assessment, which may overlook significant risks Ignore key stakeholders' privacy concerns. Deliver generic training not tailored to the organisation's specific needs. Execute limited monitoring and review of your controls, which may result in undetected incidents. All of these open organisations up to potentially damaging breaches, financial penalties and reputational damage. Mike Jennings, ISMS.online's IMS Manager advises: "Don't just use the standards as a checklist to gain certification; 'live and breathe' your policies and controls. They will make your organisation more secure and help you sleep a little easier at night!" ISO 27701 Roadmap – Download Now We've created a practical one-page roadmap, broken down into five key focus areas, for approaching and achieving ISO 27701 in your business. Download the PDF today for a simple kickstart on your journey to more effective data privacy. Download Now Unlock Your Compliance Advantage Attaining recertification to ISO 27001 and ISO 27001 was a significant achievement for us at ISMS.online, and we used our own platform to do so quickly, effectively and with zero non-conformities. ISMS.online provides an 81% head start, the Assured Results Method, a catalogue of documentation that can be adopted, adapted, or added to, and our Virtual Coach's always-on support. Easily ensure your organisation is actively securing your information and data privacy, continuously improving its approach to security, and complying with standards like ISO 27001 and ISO 27701. Discover the benefits first-hand - request a call with one of our experts today.
ISO 27001

When Ransomware Strikes at Night, How Can Your Organisation Stay Safe?

Ransomware is the cybersecurity story of the past decade. But over that time, adversary tactics, techniques, and procedures (TTPs) have continued to shift according to the continuously evolving arms race between attackers and network defenders. With historically low numbers of victim companies electing to pay their extortionists, ransomware affiliates are focusing on speed, timing, and camouflage. The question is: with most attacks now coming at weekends and in the early hours of the morning, do network defenders still have the right tools and processes in place to mitigate the threat? Financial services organisations, in particular will need an urgent answer to such questions ahead of compliance with the EU's Digital Operational Resilience Act (DORA). From Strength to Strength By one measure, ransomware continues to thrive. This year is set to be the highest-grossing ever, according to analysis of crypto payments to addresses linked to criminality. According to an August report from blockchain investigator Chainalysis, ransomware "inflows" year-to-date (YTD) stand at $460m, up around 2% from the same time last year ($449m). The firm claims this increase is largely due to "big-game hunting" – the tactic of going after fewer large corporate victims that may be more capable and willing to pay larger ransoms. The theory is borne out in one payment of $75m by an unnamed company, to the Dark Angels ransomware group earlier this year – the largest ever recorded. Overall, the median ransom payment to the most common ransomware strains has also surged—from just under $200,000 in early 2023 to $1.5m in mid-June 2024. Chainalysis claims this suggests "that these strains are prioritising targeting larger businesses and critical infrastructure providers that may be more likely to pay high ransoms due to their deep pockets and systemic importance. " The apparent strength of the ransomware ecosystem is more impressive given the law enforcement wins of earlier this year, which seemed to disrupt two major groups: LockBit and ALPHV/BlackCat. Chainalysis claims these efforts have fragmented the cybercrime underground somewhat, with affiliates moving to "less effective strains" or launching their own. This chimes with a Q2 2024 analysis by ransomware specialist Coveware, which claims to have observed an increase in the number of "lone wolf" groups not affiliated with any major ransomware "brand". Many have taken this decision "due to the increasing threat of exposure, interruption, and profit loss associated with 'toxic' ransomware brands," it says. However, the bottom line is that these threat actors are still active. And with payment rates declining from a high of around 85% of victims in 2019 to roughly a third of that today, they are always looking for ways to make their efforts more effective. Timing Is Everything A new report from Malwarebytes' ThreatDown group reveals exactly how they hope to do so. It claims that, over the past year, more ransomware groups have attacked victims on weekends and in the early hours of the morning. The threat team dealt with most attacks between 1 and 5 a.m. local time. The reason is obvious: the threat actors hope to catch an organisation when its IT team is fast asleep or recharging its batteries at the weekend. Further, the report claims that attacks are getting faster. Back in 2022, a Splunk study tested 10 top ransomware variants and found the median speed for encrypting 100,000 files was just 43 minutes, with LockBit the quickest of all at just four minutes. But what Malwarebytes is seeing is an acceleration of the entire attack chain – from initial access to lateral movement, data exfiltration and finally, encryption. That gives bleary-eyed network defenders even less time to respond and contain a threat before it's too late. The report also claims that more malicious actors use Living Off the Land (LOTL) techniques, which use legitimate tools and processes to stay hidden inside networks while achieving these ends. "Recent customer incidents from top gangs such as LockBit, Akira and Medusa reveal that most of the modern ransomware attack chain is now composed of LOTL techniques," it says. How to Mitigate Ransomware Risk in 2024 Big-game hunting attacks may garner most of the headlines, but the truth is that most ransomware victims are technically SMBs. Coveware claims that the median size in Q2 2024 was just 200 employees. So how can these organisations hope to defend against stealthy attacks at night and on weekends? "The only solution is to ensure that those assets are monitored with the same diligence at 1am as they are at 1pm," Malwarebytes senior threat intelligence researcher Mark Stockley tells ISMS.online. "That can be achieved by staffing an in-house Security Operations Centre (SOC) that operates 24/7. But for most organisations, it's more practical and cost-effective to use a third-party service, like Managed Detection and Response (MDR), or to have a Managed Service Provider (MSP) do it." As the DORA era looms, such measures will be increasingly necessary for financial services organisations and their suppliers. Continuous monitoring, 24/7 incident response readiness, robust business continuity planning, and regular testing will all be required to satisfy regulators that resilience is at an appropriate level. Stockley believes best practice standards and frameworks like ISO 27001 can help to get organisations to this point. "Like any standard or framework, ISO 27001 is a means to an end. Organisations can arrive at the level of information security they need without it, but standards and frameworks can act as useful maps to help them get there and stay there," he adds. "The right choice of framework depends on the organisation's level of security maturity. Ultimately, cyber-criminals don't care what certifications you have; they only care if they get stopped."
ISO 27001

How Tai Tarian achieved ISO 27001 certification 50% faster with ISMS.online

In 2021, as cybersecurity was becoming an increasing concern for organisations, Tai Tarian’s technology and innovation (T&I) team decided to take a strong stance and pursue ISO 27001 certification. Amongst its competitors and suppliers, few if any had ISO 27001 certification, yet the risks were growing.

“We wanted to become ISO 27001 compliant to show we take cybersecurity seriously. Another housing association in Wales was hacked recently, and it cost them many zeros, a lot of downtime, and reputational damage.”

Scott Taylor Technology and Innovation Compliance Manager, Tai Tarian

While highly competent IT professionals, none of Tai Tarian’s T&I team had much previous ISO 27001 experience. Although they were already following good security practices, there was room to improve documentation, standardisation, and risk management. Getting staff buy-in to achieve ISO 27001 certification was vital.

“A big challenge was getting everybody on board with improving our compliance and risk management,” said Scott. “You can’t just tell them it’s happening: you’ve got to bring them along and get them to work with you.”

Tai Tarian has an ongoing partnership with expert IT infrastructure and services provider Softcat, led by their Account Director, Lian Staunton. To lay a strong foundation for ISO 27001 success, Lian aligned Softcat’s internal advisory team to work alongside Tai Tarian’s T&I team. Together, they created a clear structure and roadmap for Tai Tarian to work toward achieving certification.

Softcat helped Tai Tarian implement ISMS.online. The compliance team then set to work on ensuring the right processes, policies, and information were in place for ISO 27001 certification.

Tai Tarian found the ISMS.online corrective actions tracker provides a useful visual tool for easier monitoring and accountability, which facilitated staff engagement. Challenging tasks like creating a risk register were simplified by ISMS.online’s templates and comprehensive reference information.

“The risk bank within ISMS.online really helped us out and sped us along, because we weren’t starting from scratch. It enabled us to start documenting and managing risks much quicker than we would have done otherwise, and we probably covered them more thoroughly as well.”

Jon Edwards Technology and Innovation Compliance Data Officer, Tai Tarian

From the start, Softcat has played a significant role in Tai Tarian’s ISO success, providing tailored advice, guidance, and hands-on support. As well as the practical benefits, this partnership also gives the T&I team confidence that they can overcome whatever challenges arise.

“Softcat are integral to what we do,” added Scott. “They take the weight off us and get things happening. Lian Staunton is Miss Fixit: I’ve not yet come across anything that she can’t sort for us.”

Tai Tarian passed its first ISO 27001 audit with zero recommendations for improvement — a particularly impressive feat given they started with a relatively inexperienced team. 

“ISMS.online sped up our certification process by 6–12 months. And what I’m most proud of is that we passed our first audit with no major or minor errors, with a team less than 3 years old and without hardcore ISO certification experience.”

Scott Taylor Technology and Innovation Compliance Manager, Tai Tarian

Tai Tarian now has a large body of evidence and documentation as part of its ISO 27001 compliance and accountability. Previously they had one security policy, now they have nearly 30. Employees have written 260 knowledge-based articles in the last two years. 

Tai Tarian has strengthened its risk management processes across the board. If a new supplier doesn’t have ISO 27001, a director has to review and sign off acceptance of this risk. Using ISMS.online has led Tai Tarian staff to develop a stronger sense of ownership and accountability for compliance and risk management. 

“Having ISMS.online has changed our ways of working. Because we’ve been constantly prompting people to provide evidence, it’s now become the norm. Colleagues now proactively bring evidence to us — we’re not begging any more.”

Jon Edwards Technology and Innovation Compliance Data Officer, Tai Tarian

Tai Tarian’s relationship with Softcat continues to flourish, demonstrating the ongoing benefits of their partnership.

“I am thrilled to have played a role in the fantastic achievement led by Scott, Jon, and Steph. Tai Tarian is a brilliant partner to work with, and this showcases the fantastic things that are possible when two organisations trust each other and work together with respect, trust and transparency.”

Lian Staunton Account Director, Softcat

Far from resting on their laurels, the T&I compliance team are now working towards ISO 9001 certification.

“We’re very proud of what we’ve achieved, and we wanted to set the bar for our suppliers and stakeholders to understand our position of zero trust. They can see our investment and know we take security seriously.”

Scott Taylor Technology and Innovation Compliance Manager, Tai Tarian

Having already used ISMS.online for ISO 27001 2017 and 2022 versions, they found it straightforward to set up and use a new cluster for 9001. They’ve also moved their business risk register into ISMS.online.

“We know ISMS.online pretty well now and it’s relatively simple to use, so it wasn’t an issue at all to start using it for more than one ISO.”

Jon Edwards Technology and Innovation Compliance Data Officer, Tai Tarian

If you would like results like this then get in touch with us today to see how we can help your business.

ISO 27001:2022 Annex A Controls

Organisational Controls

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